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GTS Translation Plugin
Plugin Broken (22 posts)

  1. AT Admin
    Member
    Posted 1 year ago #

    GTS Support is non-existent! I realize I'm using the free plugin, but I wanted to test drive before using. It worked properly for a few weeks, if that, then has not worked since.

    I've sent an email, I've gone to their site and left a message via their Zopim widget, and I've posted on this site and have yet to received feedback. Seems like from the other responses, I'm not the only one not getting feedback. I really liked this plugin and was hoping it would work, but alas I'm going to the GoogleTranslate plugin like some other unsatisfied users of this plugin have done.

    http://wordpress.org/extend/plugins/gts-translation/

  2. shaunybhoy
    Member
    Posted 1 year ago #

    I think it has been ditched, never responded to me either ignorant ba**tards, all they did was leave my site with around 8000 404 errors. Thankfully though after getting rid of it a few months ago, my traffic has continued to increase even though still all the errors show.

  3. davegrun
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, the GTS plugin was not ditched and we came out with a new release only a few weeks ago. The plugin is being used successfully by close to 1,000 websites and has been downloaded over 17,000 times. It does not work on all WP installations and at this time we are not offering paid support. There is no need to bad-mouth a free service which has been developed at great costs for the benefits of our users.

    @Shaunboy, if you send me the website name we will be able to remove all you from our system entirely.

    @AT Admin, I sent you an email a two weeks ago asking for more details. Please post the information so we can try and help.

  4. AT Admin
    Member
    Posted 1 year ago #

    Hello davegrun,

    My apologies, I never received an email from you, for whatever reason, so again my apologies.

    I did update the plugin when you came out with your recent update, but I'm now being given "GTS Plugin was unable to contact translation server: Please try editing your post again, later."

    When I go to the GTS setting it say, "The GTS API is currently not reachable...you won't be able to change language selection..." and it will not allow me to add / choose / change any language settings.

    Lastly, I went into http://translate.gts-translation.com/api/home and it is now (this is new) telling me "It appears that you don't have any blogs assigned to you..."

    I'm not sure what's going on. I would be appreciative if you could help resolve this.

  5. wherewhy
    Member
    Posted 1 year ago #

    davegrun can you also remove me from the system please, I have thousands of 404 errors now from when I started this plugin, url is wherewhywhen.com

    Also can you tell me if by removing me will this fix all the thousands of 404 errors I have, or is there something more I need to do afterwards.

  6. wherewhy
    Member
    Posted 1 year ago #

    Also personally speaking, this plugin should not even be allowed to be downloaded via wordpress, all you have to do is google it to see the sheer amount of people having to get rid of it and sort out a big mess left behind.

    I have no question it could be an amazing tool, but why on Earth is it creating the thousand of 404 pages, which probably most likely will never even get translated.

    Please update this topic when I have been removed, and also if anything else I should do to sort the mess, I would appreciate.

  7. davegrun
    Member
    Plugin Author

    Posted 1 year ago #

    @wherewhy, after checking I can say with certainty that http://wherewhywhen.com/ is not registered or connected with the GTS API at all. Furthermore, I can't see any 404 errors on your site. In Google you have about 950 pages which are indexed. In Bing you only have about 300 pages. And none of the indexed pages are translated pages. So how can you have 'thousands of 404 errors' when you only have a few hundred pages indexed? At any rate 404s are not coming from our plugin.

    About your other comment: 'this plugin should not even be allowed to be downloaded via wordpress:' I repeat that we have hundreds of satisfied users that are getting fantastic results with our plugin. I regret that you are not one of them.

  8. davegrun
    Member
    Plugin Author

    Posted 1 year ago #

    @AT Admin, thanks. Please provide the URL of the site where the plugin is installed. If you don't feel comfortable with posting it online, please send it to me offline to davidg at gts-translation dot com.

  9. wherewhy
    Member
    Posted 1 year ago #

  10. wherewhy
    Member
    Posted 1 year ago #

    and a ton of other people have the same problem, how can you justify even letting people use this plugin is a mystery.

  11. wherewhy
    Member
    Posted 1 year ago #

    To say my site did not have your plugin or was installed ever and connected is an insult, and if that was a genuine reply, then it shows your lack of knowledge with this plugin completely.

  12. davegrun
    Member
    Plugin Author

    Posted 1 year ago #

    @wherewhy Nobody wants to insult you.

    Your site evidently had the plugin installed at some point but now it is not registered in our system. Perhaps you are seeing the 404s because after you removed the plugin, the translated pages and associated URLs no longer exist.

    The 404s you see in Google Webmaster are not indexed in Google or Bing so nobody can see them, unless you linked them up somewhere. In due time your Google Webmaster will remove the 404s-perhaps submit a sitemap and they will go away quicker. I looked at Alexa and your site seems to be getting more-and-more traffic each day. I can't see why you are railing against our free plugin.

  13. wherewhy
    Member
    Posted 1 year ago #

    The thing is your plugin did not translate 8000+ pages, in the whole mnonth or so it was active I think around 10 pages were translated.

    I am not telling anyone not to use the plugin, I just think it causes some people misery they would rather not have.

    Tons of people noticed a downwards spike in traffic when suddenly their webmasters area was filled with tens of thousands of errors, and that is still while the plugin is active. All my errors were when the plugin was active also.

    Only reason my traffic is growing was because I keep working. I would have loved this plugin had it gave "zero" errors. I think anyone who installs this and a few weeks later see thousands of errors from it are going to panic, if I was you cant you work around that so it just functions as it should and gives no 404's.

  14. AT Admin
    Member
    Posted 1 year ago #

  15. romesaranto
    Member
    Posted 1 year ago #

    davegrun, where can I send the URL's that I need to have removed as I have 4 different sites with hundreds of 404 errors, please advise, thank you

  16. JohnChandlerEdmonton
    Member
    Posted 1 year ago #

    i

    I'm getting messages such as "GTS: The post is midway through the translation post-edit process. Please publish again after the process has been completed".

    Could you check things on your end? It seems to me like something is stuck somewhere. I find the GTS workbench is very slow and am not able to use it to look to see if the posts are there for review or not anymore.

    An example of a page that I'm trying to get translated to French is:
    http://dogsport.org/aacnationals2013/yourhosts/

    Thanks in advance for any help.

  17. AT Admin
    Member
    Posted 1 year ago #

    @davegrun, still no resolution and you haven't responded to my email. I do believe I've been patient :)

    I've temporarily deactivated the plugin to escape the errors while I await your feedback.

  18. caldoverde
    Member
    Posted 1 year ago #

    The plugin is also broken as far as I'm concerned. I don't know when it stopped working because I still get the automated emails when I upload a new post, but thanks to someone alerting me about it, I discovered there's now no translator display in my sidebar, all the language options have disappeared from the admin end, and the only language available in the Manage posts area is Dutch. Under Localization settings, the localized WP version states unavailable.

  19. AT Admin
    Member
    Posted 1 year ago #

    @caldoverde, I don't believe they care anymore. That's the only reason I can think they won't respond to us.

  20. JohnChandlerEdmonton
    Member
    Posted 1 year ago #

    I switched from GTS to Transposh and am very happy now.

    http://wordpress.org/extend/plugins/transposh-translation-filter-for-wordpress/

  21. xaxaxa
    Member
    Posted 12 months ago #

    I just downloaded the pluggin 10mn ago and just have misery with it. The security page of your website has expired, I cannot login onto GPS because I was never asked a password and (MY guess) I was assigned a password that I never received. The "lost password" page is not working. But worse: I have a lot of 404 pages (in 10mn) and the few pages that were translated are ABSOLUTELY unintelligible. It's just a mashup of misspelled words without any sense (I know, I have a master in languages). I wanted to use the service to save time but it brought desolation to my website. This is just a shame that this pluggin is endorsed by wordpress and should immediately be removed.

  22. xaxaxa
    Member
    Posted 12 months ago #

    Help!!
    I have deactivated the pluggin, but how can I be sure it has been removed? Should I go to the FTP part and delete it the hard way???
    What is my option to delete all the non existent pages???

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