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Gravity Forms + Stripe
[resolved] [closed] [Plugin: Gravity Forms Stripe Add-On] Invalid Token ID (30 posts)

  1. seancote
    Member
    Posted 2 years ago #

    Hello,

    I'm getting an "Invalid token id:" on one of my forms when submitting and I don't know what's causing it. I didn't see anything in the Stripe docs about what would cause that, and I'm using Stripe in a non-GF instance on this site and it's working just fine.

    https://www.christianfreedom.org/donate/

    Here's a screenshot: http://cl.ly/0a27051F0n463C3e1x22

    Suggestions?

    http://wordpress.org/extend/plugins/gravity-forms-stripe/

  2. Patrick Nommensen
    Member
    Posted 2 years ago #

    I also just tried submitting a donation and it did no work either. Do you have the correct API keys inserted in the settings? Ajax enabled? Do you have any additional gravity forms add-ons installed? Have you tried deactivating other plugins?

    I have a version here that's working fine for our haiti trip deposits.

  3. seancote
    Member
    Posted 2 years ago #

    Thanks for the reply, looks like enabling ajax was it. I tried that before disabling the MailChimp add-on and other plugins since they're crucial, fortunately that seemed to be it. I didn't notice anywhere in the add-on to enable ajax, why is that necessary?

    Looks like you guys are doing some great work with RFA.

  4. Patrick Nommensen
    Member
    Posted 2 years ago #

    Sure! It's a known feature of this plugin and has been talked about here at github. It's necessary because it's "hooking into the Gravity Forms AJAX to do all the Stripe stuff."

    Thanks, you guys as well!

  5. robriggs
    Member
    Posted 2 years ago #

    hi all, i'm getting the same error on one form, invalid token id (but i am using AJAX), and then on another form, i just submit again and again, and it just reloads the page. i can hit submit again and again, and nothing ever comes through. i'll pay to get some quick help on this -- anyone up for the challenge?

  6. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    Hi robriggs, sounds like you're using an old version of the plugin. Are you sure you checked the box to "Enable AJAX" when you inserted the form on your page?

    I can take a look at it for you now in exchange for a donation.

  7. robriggs
    Member
    Posted 2 years ago #

    Hi Naomi, thanks for your speedy reply! I am using the latest version posted (0.1.3) on WP 3.3.2. I made sure that the form is using the Gravity AJAX control. It seems like I've done everything right, but it's not working. I'm sure it's something stupid that I'll be embarrassed about, but I can't figure it out after a few hours of poking and testing.

    Definitely will make a donation! If you want to look at it and let me know what's a reasonable donation, I'll be happy to do so.

    I'll email credentials.

    Thanks!
    Rob

  8. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    Turned out to be a conflict from the Shortcodes Ultimate plugin interfering with the JS. I recommend contacting the plugin author to see if they will fix, or doing without it.

  9. robriggs
    Member
    Posted 2 years ago #

    Thanks again Naomi. Best wishes...

  10. seancote
    Member
    Posted 2 years ago #

    Me again.

    I added this to another domain, and am having the same issue, this time with ajax enabled. Based on the most recent posts above I tried disabling all non-gravityforms plugins to prevent interfering with the JS, but still the error still showed up.

    Plugin v 0.1.3, WP v 3.3.2

    Any other suggestions?

    Thanks!
    Sean.

  11. seancote
    Member
    Posted 2 years ago #

    I just discovered I am again receiving the invalid token id error on the first domain and form that started this thread. It had worked previously, and now it is not working but I can't think of any recent changes that would have caused an issue.

    Both
    https://www.christianfreedom.org/donate/
    and
    https://www.keyofhope.org/donate/donation-form/

    Both
    Plugin v 0.1.3, WP v 3.3.2

    Thanks again

  12. seancote
    Member
    Posted 2 years ago #

    I would be willing to make a donation for some quick help on this

  13. seancote
    Member
    Posted 2 years ago #

    Turned out updating to the most recent version of GravityForms is what broke it. Reverted to 1.6.4.4.2 instead of 1.6.4.5 and it seems to work now.

  14. jamesvandyke
    Member
    Posted 2 years ago #

    I can confirm that reverting to GF 1.6.4.4.2 resolved the issue for me too.

  15. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    hey guys, there is an updated version of the plugin that works with the latest version of Gravity Forms and fixes all of the issues reported thus far but it's only been available to those that have donated - as I've been personally corresponding and working with them. I plan on making it available here in another week or two.

  16. seancote
    Member
    Posted 2 years ago #

    Thanks for the update. Unfortunately we already lost one back to PayPal, the other should stick with Stripe.

  17. WeeYum
    Member
    Posted 2 years ago #

    Hi Naomi,

    How/where do I donate to get the latest version that works with GF 1.6.4.5? (And what is the appropriate donation?)

    Thanks.

  18. furryjeff
    Member
    Posted 2 years ago #

    I can't get rid of the invalid token id error using GF 1.6.5.1. Since I just bought my license to GF, I don't have an earlier version to revert to. :(

    Any chance of updating this plug-in to work with the lates GF version?

    Please?

  19. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    More than willing to send the update in exchange for a fair donation

  20. furryjeff
    Member
    Posted 2 years ago #

    Let me know what a fair donation is and where I can send it.. :)

  21. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

  22. furryjeff
    Member
    Posted 2 years ago #

    Done!

  23. jeffpurcell
    Member
    Posted 2 years ago #

    Hi Naomi,
    Any chance the update that fixes the 'Invalid token id:' error will be published soon?

    Thanks,
    Jeff

  24. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    Soon as in the next few weeks.

  25. jeffpurcell
    Member
    Posted 2 years ago #

    So if I donate, I can get it early?

  26. Naomi C. Bush
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Jeff, I am still sending out advance copies in in exchange for a fair donation.

  27. jeffpurcell
    Member
    Posted 2 years ago #

    Ok. Donation sent.

  28. 3dperuna
    Member
    Posted 2 years ago #

    Still broken!

    While I understand the desire to have people donate, it's a bit disconcerting to be held hostage when there is a working version available. At least let those with the ability to test help get it up-to-date.

  29. wpcdn
    Member
    Posted 1 year ago #

    My experiences have been quite positive. This plugin has been a lifesaver.

    Although free always seems better, Naomi has clearly put a lot of work into this plugin. And for many people it removes the need to buy a Gravity Forms Developer License. All in all, this is a commercial-quality plugin that eliminates a $199 purchase. (Indeed, the Gravity Forms Developer License seems well worth the money. But, for people who only need to add Stripe to a website, this is a bargain.

    I donated a few weeks ago, and the support from Naomi has been fantastic. I had a couple of small issues which were resolved quickly. I also requested a feature, and it was added to the next release of the plugin within a few days.

    People have to eat, and I definitely feel that my donation was well worth the money spent, several times over in fact.

    Mark

  30. hey guys, there is an updated version of the plugin that works with the latest version of Gravity Forms and fixes all of the issues reported thus far but it's only been available to those that have donated - as I've been personally corresponding and working with them. I plan on making it available here in another week or two.

    More than willing to send the update in exchange for a fair donation

    Hi Jeff, I am still sending out advance copies in in exchange for a fair donation.

    Please read the forum rules about offering services in exchange for money. http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay

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