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Gravity Forms Salesforce Add-on
[resolved] web-to-case (12 posts)

  1. lshade
    Member
    Posted 2 years ago #

    Can Gravity forms and Gravity-Forms-Salesforce be used for registering a case rather than a lead

    Thanks

    Loren

    http://wordpress.org/extend/plugins/gravity-forms-salesforce/

  2. lshade
    Member
    Posted 2 years ago #

    In line 378 of salesforce.php in the plugin has the following -

    $result = wp_remote_post('https://'.$sub.'.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8', $args);

    Our website uses salesforce for both leads and support cases. It would be great if there was a way to add a parameter on the FORMS page to indicate if it is a lead or case form. If a lead then use the above statement, if a case use the following

    $result = wp_remote_post('https://'.$sub.'.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8', $args);

  3. lshade
    Member
    Posted 2 years ago #

    Can gravity forms work with multiple "add-ons" at one time. Can I just change the single line as noted above and install this as another plugin

  4. Zack Katz
    Member
    Plugin Author

    Posted 2 years ago #

    Yeah, use as many addons as you like. I think changing one line won't work as mentioned above. I'll consider adding an option in the settings to accomplish this.

  5. lshade
    Member
    Posted 2 years ago #

    How does salesforce.php add [enableSalesforce] to form meta table.
    Have implemented input to toggle between Wed-To-Lead and Web-To-Case but need to store value in form meta table.

  6. catstrat
    Member
    Posted 2 years ago #

    Hi Ishade,

    Did you manage to get this up and running?

    I was working on it myself late last year but to no avail.

  7. myked79
    Member
    Posted 2 years ago #

    is this currently up and running?

  8. Jason
    Member
    Posted 2 years ago #

    Another curious party here - any luck in getting this working, and if so, how?

  9. keithshapiro
    Member
    Posted 1 year ago #

    Has this thread died or did you guys find a different solution?

    Really love to know.

    K

  10. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    It's now built into the plugin using the Salesforce API version of the plugin.

  11. keithshapiro
    Member
    Posted 1 year ago #

    When I use the API version my forms don't add leads, I'm also looking to use web to case. Any news? The above post isn't very descriptive.

  12. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    Have you set up the API version under Forms > Salesforce > Salesforce Settings?

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