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Gravity Forms Highrise Add-on
Not transferring to Highrise (15 posts)

  1. s8oxford
    Member
    Posted 2 years ago #

    Hello

    Love this but it is not always working - can you spot why and let me know please?

    http://studio-8.co.uk/forms/

    The Pro Photo Session Form seems to work

    These do not:

    Wedding Photography Agreement

    Portrait Session Form

    Thanks!

    http://wordpress.org/extend/plugins/gravity-forms-highrise/

  2. jhblacklock
    Member
    Posted 2 years ago #

    Having issues as well! Please advise.

    Nothing is being sent to highrise.

    http://austincountertops.com/contact

    Thanks!

    Jackson

    I am on shared hosting with network solutions. The API token and url both check out fine. When I submit though, the entry is not submitted to highrise.

  3. jhblacklock
    Member
    Posted 2 years ago #

    It seems the issue is that the request variables are not being parsed at the correct time.

    This is the array I have on pushContact:


    Array ( [sFirstName] => [sLastName] => [sBothName] => [sCompany] => [sTitle] => [sEmail] => [sPhone] => [sMobile] => [sFax] => [sCity] => [sCountry] => [sState] => [sStreet] => [sZip] => [sWebsite] => [sSubject] => [sNotes] => [sTags] => [highrise] => [sBackground] => [sTwitter] => ) Array ( [sFirstName] => [sLastName] => [sBothName] => [sCompany] => [sTitle] => [sEmail] => [sPhone] => Phone [sMobile] => [sFax] => [sCity] => [sCountry] => [sState] => [sStreet] => [sZip] => [sWebsite] => [sSubject] => [sNotes] => test from contact form [sTags] => [highrise] => [sBackground] => [sTwitter] => [REQUIRED] => [First Name] => Jackson [Last Name] => Blacklock )

    None of the s prefixed parameters are being created. So:


    <first-name>'.htmlspecialchars($request['sFirstName']).'</first-name>
    <last-name>'.htmlspecialchars($request['sLastName']).'</last-name>

    Ends up empty.

    Is the getLabel function not working correctly?

    I'll keep checking around.

  4. jhblacklock
    Member
    Posted 2 years ago #

    Cool, so I found that I had to use the name type field because for some reason the first name or last name labels were not being detected.

    I then found an issue with not passing email and phone to highrise. gform is returning both email and phone as an array in $field["inputs"] so I needed to parse phone and email as an array instead of a single-input.

    The last issue is any other form value... which is not being passed as a note.

    Word.

    jx

  5. jhblacklock
    Member
    Posted 2 years ago #

    I have updated the plugin to submit all params just fine.... for me. But it does not submit the entries to highrise for anyone else? Is that some cookie or auth issue?

    Thanks,

    Jackson

  6. jhblacklock
    Member
    Posted 2 years ago #

    This is a killer plugin! Some great work. Just curious if it's something that highrise has changed with their endpoint because the performance is a bit spotty.

    I just need some idea as to whether or not other folks are experiencing any problems with it.

    Thanks,

    Jackson

  7. bettylocal
    Member
    Posted 2 years ago #

    Jackson, et al:

    Yes, I am experiencing problems. And I'm totally bummed here b/c I previously had a smooth functioning system! However, I just updated to the most recent versions of a) WordPress, b) the Gravity Forms Plugin, and c) the Gravity Forms Highrise Add-on. And now my data is not presenting in Highrise.

    Help?

  8. jhblacklock
    Member
    Posted 2 years ago #

    Yup.

    So I had to modify the plugin to get it to work... although mine is quite specific to the site it is working nicely.

    See if you can change the debug flag in HighriseAPI.php (request function) to true, submit the form, then post what prints out in the browser, that will give you a great idea of what's going on.

    View the source and copy the xml that's being sent too.

    The guys at highrise recently modified the api so there might be a few hiccups.

    -Jackson

  9. Linda Lee
    Member
    Posted 2 years ago #

    So this is not working now? I can't get it to work and I have really tried.

  10. brettk80
    Member
    Posted 2 years ago #

    I can't get it to work either:
    GF - Version 1.5.3
    Gravity Forms Highrise Add-On - Version 2.4.3
    WP: Version 3.2.1

    API and URL passes.

    Tried Text field names as first, last
    Tried name field with separated first / last

    Does not post to Highrise... Help guys?

  11. brettk80
    Member
    Posted 2 years ago #

    Hi all the author of this plugin states it works with WP versions up to 3.1.4. Im installing a previous version to see if this is causing the problem for some reason.

  12. brettk80
    Member
    Posted 2 years ago #

    That was the issue, or perhaps due to the gensis framework. I was able to get this to work with a fresh install of:

    GF - Version 1.5.3
    Gravity Forms Highrise Add-On - Version 2.4.3
    WP: Version 3.1.4

  13. KevEd
    Member
    Posted 2 years ago #

    Hi, is there a file in the plug-in that could be modified to send data to a different (not as popular as Highrise or Salesforce) CRM?

  14. moosechic
    Member
    Posted 2 years ago #

    hi, its not working for us either, we are using WP 3.1, gravity forms 1.6.2, highrise addon 2.4.3 -

    do we really have to downgrade to GF 1.5.3, and upgrade to WP 3.1.4 to get this to work??? is that the majic numbers? that would be very sad...

  15. billspaced
    Member
    Posted 2 years ago #

    Not working here either. I've enabled the plugin, I'm using wp 3.2.1 and the latest version of the plugin, set the url and api, checked the highrise integration on gravity, and NOTHING.

    New contacts never make it to Highrise.

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