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Gravity Forms eWAY
[resolved] Accidental duplicate payments (6 posts)

  1. tcsolutions
    Member
    Posted 1 year ago #

    Hi Ross,
    I am having a few problems with people accidentally submitting the same form twice and duplicate eway payments being processed.

    If you use gravity forms with confirmation text at the conclusion users can resubmit the confirmaton page through browser refresh and this results in a form resubmission and another payment.

    People also can use the back button and press submit more than once to generate accidental form resubmissions.

    This is discussed on a few recent gravity forms threads http://www.gravityhelp.com/forums/topic/submitting-same-form-multiple-times and http://www.gravityhelp.com/forums/topic/multiple-notifications-sent-when-refreshing-confirmation-page I saw a few other threads also.

    I was wondering if there was anything that could be implemented within the eway plugin to stop accidental resubmissions of the same transaction.

    I already hide the submit button after it is clicked but this isn't enough so if you have any ideas that would be great.

    Thanks
    Steve

    http://wordpress.org/extend/plugins/gravityforms-eway/

  2. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    G'day Steve, I just commented on one of those GF threads. I reckon this plugin should check for a successful transaction ID, and only submit to eWAY if there isn't one. Will have a play around and should release a new version soon.

    cheers,
    Ross

  3. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    @tcsolutions: please refer to the GF post, I think it's best to discuss this all over there where GF can have some input into the process.

    cheers,
    Ross

  4. tcsolutions
    Member
    Posted 1 year ago #

    Thanks Ross - have tested the version posted over at GF and it's stopping the accidental re-submissions.

  5. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    G'day Steve,

    Excellent, thanks for helping to test this, and for all of your support. I'll look at the best way to incorporate custom error messages into the plugin sometime this week.

    cheers,
    Ross

  6. webaware
    Member
    Plugin Author

    Posted 1 year ago #

    Now released as v1.3.0, with ability to customise the error messages that this plugin adds.

    cheers,
    Ross

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