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1. ralbin
   Member
   Posted 2 years ago #

   Hi, i want to know if anyone is having the same problem as me :
   "There was a problem while notifying Ask.com."
   That text appears when i rebuild my sitemap so i want it to know if it was a problem of my confinguration or something about the plugin.
   thank.

2. ericr23
   Member
   Posted 2 years ago #

   I was just told that we've had the problem for the last several days.

   Clicking "View result" shows that submission.ask.com is not accessible.

3. frodesigns
   Member
   Posted 2 years ago #

   same problem here

4. Heather
   Member
   Posted 2 years ago #

   Same problem here too

5. roelani
   Member
   Posted 2 years ago #

   I have the same problem, and it happens on several different sites running different versions of wordpress. Ask.com -never- works.

6. schmitty23
   Member
   Posted 2 years ago #

   Same issue here, has given me this error since I installed the plugin 3 weeks ago. All other search engine notifications seem to work fine.

7. schmitty23
   Member
   Posted 2 years ago #

   I checked the debug output of the plugin, and also the URL submission syntax on ask.com.

   The plugin URL encodes more characters than the ask.com example

   ie, plugin generates

   http://submissions.ask.com/ping?sitemap=http%3A%2F%2Fwww.contoso.com%2Fsitemap%2Fsitemap.xml.gz

   I used

   http://submissions.ask.com/ping?sitemap=http%3A//www.contoso.com/sitemap/sitemap.xml.gz

   I submitted this URL manually and noticed it took a while (10+ seconds) to come back with a result.

   I'm thinking this particular submission may need a longer timeout for the ask.com response, not sure if URL encoding matters

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