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Store Locator Plus
Not received license key (6 posts)

  1. Tweet4Ok
    Member
    Posted 1 year ago #

    I did not receive a license key after purchasing SLPLUS-PRO
    I emailed info (at) charlerstonsw.com on Friday and have not received an answer :-(

    http://wordpress.org/extend/plugins/store-locator-le/

  2. plumindustries
    Member
    Posted 1 year ago #

    I asked for a refund for Store Pages four days ago and have not received a refund nor any correspondence regarding the refund. Does your contact form work as I haven't received a copy of my email either, both times :-(

  3. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    @tweet4ok - we responded manually and via the automated license system to resend the key. It was sent again today. Check your spam filter if you still did not receive it.

    @plumindustries - what contact form are you using? Please provide the exact URL. The contact form at http://www.charlestonsw.com/mindset/contact-us/ works. I receive email from it every day. Your Store Pages refund has been processed.

  4. plumindustries
    Member
    Posted 1 year ago #

    Thank you for the refund. I confirm it has now been received.

    I did use the contact form you have linked to. There seems to be an issue with the 'Send a copy of this email to yourself' as I did not receive a copy...may be worth looking in to. And yes, I checked my spam.

    Thank you for your prompt response today.

    All the best!

  5. plumindustries
    Member
    Posted 1 year ago #

    I see that the Store Pages have now been deactivated, thank you, however how do I remove the Store Pages tab from the Admin Menu?

  6. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    @plumindustries.

    You need to have SLP3.4 then click "reset license" on the general settings page.

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