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Store Locator Plus
Map Search not working (4 posts)

  1. goodermarketing
    Member
    Posted 1 year ago #

    I am trying to use this plugin, My map is for Canada, and when I do a search for province it returns no results and has a balloon in the middle of the province.

    How do I fix this so it shows my results?

    Interesting enough, If I search by City it does show results....

    Thanks

    http://wordpress.org/extend/plugins/store-locator-le/

  2. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    Check your default radius and make sure locations fall within that range.

  3. goodermarketing
    Member
    Posted 1 year ago #

    Hi,
    Thanks for your response, but that does not help when I am searching by state. There is no radius, I want to show all the locations within that state when selected in the drop down.

    But when selected the province is selected from the drop down it shows no results.

  4. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    All searches are radius driven. When you select a state, country, city, province, etc. Google translates that to a geographic point in the middle.

    Our search then reports back all locations that are within X miles/km of that point.

    The plugin, at this point in time, is not designed to report by states, territories, etc. We may add that to the enhanced search premium add-on at some point. You can simulate this functionality by using tags and the search-by-tag feature if you require "report only locations in this state".

    The philosophy is that most users will want to know the places closest to where they are or where they will be. If I am standing on the border of state/province X I don't really care if the place I am looking for is only 500 feet away but happens to be in state/province Y. I understand that there are sales/marketing territories and other considerations, but the original design philosophy was not based on that. Now that the primary radius-search is well developed the territory based search features can be considered & implemented over subsequent releases.

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