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License Key (3 posts)

  1. troy.langley@gmail.com
    Member
    Posted 1 year ago #

    I bought the Pro Pack and never received my license to my paypal registered email address. I emailed support (with a screenshot of the paid order in my paypal account) about the issue, but there has not been a response. I tried the resend license key page via the support page, but it says order not found.

    I bought this because I needed right away. Thank you for your quick attention.

    http://wordpress.org/extend/plugins/store-locator-le/

  2. This really is not the place for commercial support of the "Pro" version of that plugin. From looking at the plugin page, try this site instead.

    http://www.charlestonsw.com/mindset/contact-us/

    Just below the top is the section "Looking For Your License?" and has a link there too.

    Also their support link leads to this link.

    http://redmine.cybersprocket.com/

  3. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    Looking For Your License?

    Purchase a product and can’t find your license key? If you did not receive an email from us within minutes of your purchase, chances are your email provider is blocking our messages or you are not looking in the right email account.

    PayPal has a habit of recording your purchases with an alternate email address on your account. Make sure you check them all!

    Get your license key here:
    http://www.charlestonsw.com/mindset/contact-us/

    If your order is not coming up it is likely due to an mismatch in your email address. You can also contact us directly via the link above and provide as many details as you can about your purchase, including your paypal transaction ID and we can look up the license key manually.

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