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Google Doc Embedder
Remove Error message (6 posts)

  1. kepongcoder
    Member
    Posted 2 years ago #

    Anyone know how to remove the following error from Google Doc Embedder.

    "Sorry, it took too long to find the document at the original source. Please try again later.
    You can also try to download the original document by clicking here."

    http://wordpress.org/extend/plugins/google-document-embedder/

  2. k3davis
    Member
    Plugin Author

    Posted 2 years ago #

    Hi kepongcoder,

    This error comes from Google Viewer, which GDE embeds - not the plugin itself. Is the source for the document you're embedding down, by chance, or is the file especially large?

    Kevin

  3. tsuiwaimin
    Member
    Posted 2 years ago #

    Well, I have the same problem. The file isn't large and it's in my own server so it isn't down.

    The funny thing is that I can actually open the file by clicking the link embedded in "here" in the error message. So now the question should be how to skip the error message and make GDE/Google Viewer show the file right away.

  4. tsuiwaimin
    Member
    Posted 2 years ago #

    Need to say that the file I want to show is a PDF.

  5. kepongcoder
    Member
    Posted 2 years ago #

    Hi Kevin,

    the error message was due to the large file...

    for my case is, i don't want error message at all and not allow user to download the file

  6. k3davis
    Member
    Plugin Author

    Posted 2 years ago #

    @tsuiwaimin,

    If the error is exactly the same as the one reported by kepongcoder, then there is nothing I can do. The service itself is not working for your document for reasons unknown. I may be able to make some suggestions but I'd need a link or something idenfifying the problem document (you can use the Support link at the bottom of the GDE Settings page)

    @kepongcoder,

    Could you compress the PDF? Otherwise there's not much this plugin can offer in that case.

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