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Google Analyticator
[resolved] Widget Errors and Blank White Page on Settings Screen (34 posts)

  1. w3dgie
    Member
    Posted 1 year ago #

    After the upgrade, the settings page gives me a blank white screen.

    WordPress: 3.4.2
    Google Analyticator: 6.3

    http://wordpress.org/extend/plugins/google-analyticator/

  2. ishan001
    Member
    Posted 1 year ago #

    Same problem here. Though the good thing is that analytics code is still being embedded in site.

  3. sjawaji
    Member
    Posted 1 year ago #

    Facing the same problem.

  4. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi guys. do any of you have PHP errors enabled to try debug? Taking a look.

    When you get the blank screen, is it before or after you've activated.

    If you access /wp-admin/options-general.php?page=ga_reset

    Does that help?

    Thanks for your patience!

    Ben

  5. ishan001
    Member
    Posted 1 year ago #

    No. I don't have. But if you'd like, I can give you access to site.

    Blank screen after activation when we go to settings page. The link to settings is http://bloggingwithsuccess.net/wp-admin/options-general.php?page=google-analyticator.php but I'm still being redirected to http://bloggingwithsuccess.net/wp-admin/options-general.php?page=ga_activate

    ga_reset link sends to same ga_activate page!

  6. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    I think I have re-produced this error. Looking now. Will have a patch shortly.

    Thanks!

    Ben

  7. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi - found the error you were facing. You should be able to update shortly.

  8. ishan001
    Member
    Posted 1 year ago #

    Thanks. You're super fast! :)

  9. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi ishan001 - did the update fix your problem?

  10. ishan001
    Member
    Posted 1 year ago #

    Yes, working like a charm!

  11. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Brilliant! Marking this thread as resolved. If you find any new issues, please post a new topic, thanks!

  12. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Marking this thread as resolved.

  13. mjcampagna
    Member
    Posted 1 year ago #

    Was the 6.3.1 update supposed to fix this? Because I just updated, and now I also have a blank white settings screen ... all I have is:

    Google Analytics logging is: Enabled

    Google Analytics UID:

    And then nothing ...

  14. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please tell us what versions of WP you are using and which browsers so we can investigate?

    Cheers,
    Troy.

  15. mjcampagna
    Member
    Posted 1 year ago #

    WP 3.4.2.

    Seeing the problem in Chrome, Safari and Firefox on Mac OS X.

    Please let me know if there is any other information I can provide.

  16. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi mjcampagna

    It is an error from the Google API. I am adding some more error reporting to try make this more seamless.

    If you enabled WP_DEBUG or PHP errors, you'd be able to see what the exact problem is, and copy/paste over the PHP Errors.

    Working on it now

    cheers

  17. mjcampagna
    Member
    Posted 1 year ago #

    Is that a setting within the plugin? Is there some way that I can enabled the error reporting, as I am currently unable to access the plugin's settings ... or do I need to wait for your update?

  18. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Here is some info on how to turn on WP_DEBUG for testing purposes

    http://codex.wordpress.org/WP_DEBUG

    Ben

  19. mjcampagna
    Member
    Posted 1 year ago #

    Okay, these are the notices displaying on the Settings page for the plugin:

    Notice: Use of undefined constant WORDBOOKER_SETTINGS - assumed 'WORDBOOKER_SETTINGS' in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/wordbooker/wordbooker.php on line 174

    Notice: Trying to get property of non-object in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/wordbooker/wordbooker.php on line 2761

    Notice: Trying to get property of non-object in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/wordbooker/wordbooker.php on line 2762

    Notice: Trying to get property of non-object in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/wordbooker/wordbooker.php on line 2761

    Notice: Trying to get property of non-object in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/wordbooker/wordbooker.php on line 2762

    Notice: Undefined index: meta in /var/www/vhosts/thesounddaily.com/httpdocs/wp-includes/class-wp-admin-bar.php on line 108

    Google Analytics logging is:
    Google Analytics UID:

    Fatal error: Cannot redeclare class URI_Template_Parser in /var/www/vhosts/thesounddaily.com/httpdocs/wp-content/plugins/google-analyticator/google-api-php-client/src/external/URITemplateParser.php on line 30

  20. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks - it looks like you have another Google plugin running that is also using a common class. We'll wrap ours in an if statement to prevent the re-declare error.

    Ben

  21. mjcampagna
    Member
    Posted 1 year ago #

    Woot! I just LOVE those plugin conflicts ... ;-)

  22. Peter Le C
    Member
    Posted 1 year ago #

    Updated to 6.3.1 and I now have no way of editing any of my widgets, ( The whole of the right hand side of the widget screen is blank) besides the issue of white screen on GA.

    FireFox, Latest WP and Suffusion Them current version

    Happy to turn WP_DEBUG on if it will help.

  23. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Oh, makes life SOOOO Easy!

    thanks for reporting the bug so we can fix it up.

    Just pushing up an update. Hopefully will fix

    Ben

  24. Peter Le C
    Member
    Posted 1 year ago #

    This is showing in the Dashboard GA Summary:

    Fatal error: Uncaught exception 'Google_AuthException' with message 'Error fetching OAuth2 access token, message: 'invalid_grant'' in /home/cheapest/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php:113 Stack trace: #0 /home/cheapest/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client.php(131): Google_OAuth2->authenticate(Array, '1/J6JLTZI9BVy57...') #1 /home/cheapest/public_html/wp-content/plugins/google-analyticator/class.analytics.stats.php(68): Google_Client->authenticate('1/J6JLTZI9BVy57...') #2 /home/cheapest/public_html/wp-content/plugins/google-analyticator/google-analytics-summary-widget.php(188): GoogleAnalyticsStats->checkLogin() #3 /home/cheapest/public_html/wp-content/plugins/google-analyticator/google-analytics-summary-widget.php(104): GoogleAnalyticsSummary->getAnalyticsAccount() #4 /home/cheapest/public_html/wp-includes/plugin.php(403): GoogleAnalyticsSummary->ajaxWidget('') #5 /home/cheapest/public_html/wp-admin/admin in /home/cheapest/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php on line 113

  25. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Peter, have you tried resetting the authentication and doing again? And you are using the correct google sign in that your analyticts accounts are connected to

    Cheers

  26. Peter Le C
    Member
    Posted 1 year ago #

    Hi Ben

    I deleted the plugin and did a fresh install.
    Goggle returns to me a token to paste into the application.
    Currently there is no place available to complete the authentication.

    I too noticed the Error fetching OAuth2 access token.
    Google sign is correct

    Sorry....

  27. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi, Just pushing up the 6.3.2 - if you update, we've turned off the Javascript based show/hide function, so you should be able to paste in the Auth code Google gives back!

    Let me know how you get on.

    Ben

  28. Martin
    Member
    Posted 1 year ago #

    Works on another of my sites using Firefox so you guys rock!

  29. Peter Le C
    Member
    Posted 1 year ago #

    Updated to: 6.3.2:

    After pasting the code:
    Google Analytics UID: shows:>

    There was an Analytics API service error 400:Error fetching OAuth2 access token, message: 'invalid_grant

    The drop down menu option attached to the GA Code text box isn't showing... but it did fix the vanishing widget issue.

    ;-)

  30. mjcampagna
    Member
    Posted 1 year ago #

    Cool. I'll be sitting on my admin for a while, so I'll let you know how things go as soon as the pushed update shows up for me (it's not there yet).

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