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Google Analyticator
[resolved] Broken after upgrade! (19 posts)

  1. kccafe
    Member
    Posted 1 year ago #

    Just upgraded wordpress to version 3.4.2 and Google Analyticator to version 6.3.1. Now Analyticator section of dashboard simply shows "Fatal error: Exception thrown without a stack frame in Unknown on line 0." And if I click on "settings" in Analyticator plugin I get a screenfull of errors. Have tried uninstalling and reinstalling Analyticator plugin and reinstalling WordPress but neither have done the trick.

    Upgraded to WP 3.4.2 & Analyticator 6.3.1 on another site with no problem, so I'm guessing something has gone wrong here during the upgrade, but I don't know where to begin to troubleshoot.

    Any help appreciated!
    John

    http://wordpress.org/extend/plugins/google-analyticator/

  2. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi John,

    Are the sites on the same server / same environments?

    Ben

  3. kccafe
    Member
    Posted 1 year ago #

    Yes, all sit on the same server, different directories.

  4. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Just adding in some exception catching to try show users when the API fails for whatever reason. Are the sites on the same google user account, and you've copied the auth code across OK?

    If you do a "Deauthorise" at the bottom (under the submit button) and try again fresh, does that help?

  5. kccafe
    Member
    Posted 1 year ago #

    Yes, both sites are on the same user account. Had successfully copied auth codes long ago when we first started using GA.

    I don't think I can access the "deauthorise" button that you refer, because I can no longer get into GA settings on the broken installation. Clicking on "settings" from the plugin page gives me a screen-full of error code, and nothing else.

  6. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    We are fixing that now for 6.3.2 :)

    If you go to /wp-admin/options-general.php?page=ga_reset you can try re-authorize

    Ben

  7. kccafe
    Member
    Posted 1 year ago #

    When I click on GA settings from within plugin page, I get the following:

    0 var job = location.host + location.pathname; var job = job.replace(/ /g, '+'); window.location = 'http: //websearch.linksys.com/?eg=' + '1086118760' + '&job=' + job; : //kccaferadio.com/radio/wp-content/themes/wp-andreas02/style.css" />

  8. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    This is very odd. It's not our code. Do you have some other plugins active? if you could switch them off to test?

  9. sjawaji
    Member
    Posted 1 year ago #

    /wp-admin/options-general.php?page=ga_reset

    I have to reset twice using above url before dashboard error fixed itself.

  10. aarcos
    Member
    Posted 1 year ago #

    Same problem

    Fatal error: Exception thrown without a stack frame in Unknown on line 0

    i allready check and reset 4 times

    Site on google user account
    copied the auth code every time

    No error when i rest, but google analytis symmary shows same error

  11. kccafe
    Member
    Posted 1 year ago #

    OK, I tried something different to try to resolve my original problem by deactivating, deleting, then re-installing GA. When I clicked on "activate plugin" from the installation screen I go the following, and nothing else on the screen:

    "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'TYPE=MyISAM' at line 9 on line: 1473"

    Hope that helps

  12. sjawaji
    Member
    Posted 1 year ago #

    Again it failed today. When I reset again, it started working. May be, the authentication is not persistant?

  13. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    OK, I tried something different to try to resolve my original problem by deactivating, deleting, then re-installing GA. When I clicked on "activate plugin" from the installation screen I go the following, and nothing else on the screen:

    "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'TYPE=MyISAM' at line 9 on line: 1473"

    Hope that helps

    Hi kccafe - that isn't an error thrown by our plugin.

    Hi sjawaji - this isn't something we can re-produce, it has been persistent with our tests. May be something associated with your Google login.

  14. kccafe
    Member
    Posted 1 year ago #

    Yes, I discovered the latter error to be the result of another plugin (WordPress Automatic Upgrade), which we have since deactivated.

    Even after all of our efforts, we still cannot access the "settings" portion of the GA plugin. GA on our other WP installation on the same server works fine after that WP upgrade, however, so I can only assume that something was broken during the WP upgrade process specific to this installation. We have even clicked on the "reinstall wordpress" button from the update screen to try to fix things, but that did no good either.

    This is the only plugin that seems to be affected by things though.... guess we're just stuck with things.... Maybe it'll be resolved with the upgrade to the next version of WP? Guess we'll just have to wait & see.

    Thanks for all the help anyway!

  15. Video User Manuals
    Member
    Plugin Author

    Posted 1 year ago #

    Hi kccafe - do you have WordPress installed in a different directory?

    Have you seen: http://wordpress.org/support/topic/plugin-google-analyticator-broken-if-wordpress-is-installed-in-a-sub-directory?replies=17

    We will patch this in the next 24hrs.

    Ben

  16. kccafe
    Member
    Posted 1 year ago #

    That might be possible, but the other WP installation (where GA is working fine) is also in a sub-directory, and we're having no problems over there.

    We'll definitely try the patch to see if it helps... We miss our GA! :)

  17. davidostrow
    Member
    Posted 1 year ago #

    VideoUserManualsMember - your fix to url /wp-admin/options-general.php?page=ga_reset with my domain ahead of the /wp-admin...totally solved it. thanks for the great suggestions.

    Dave

  18. kccafe
    Member
    Posted 1 year ago #

    Just upgraded our GA plugin to v6.3.4 and I am pleased to report we are successfully able to run GA now... YAY!!!

    Thank you!
    John

  19. voiceofalberta
    Member
    Posted 1 year ago #

    Hello, i recieve this message after trying to add any new event or blog or page:

    Fatal error: Exception thrown without a stack frame in Unknown on line 0

    Please help

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