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1. RoarinRow
   Member
   Posted 3 years ago #

   How can I delete the 'gt-cache' directory? I already deleted the plugin, but can't delete the cache directory. I tried using Filzilla and also tried SmartFTP and none of them work. I keep getting 'permission denied' when it tries to delete the individual files in the 'gt-cache' directory.

   Any suggestions?

2. alanharris
   Member
   Posted 3 years ago #

   If you have cPanel, try deleting the folder/files using the file manager. It should delete there without any problems.

3. RoarinRow
   Member
   Posted 3 years ago #

   So weird, that didn't work either. It also says 'permission denied'.

4. onsitus
   Member
   Posted 3 years ago #

   Hello,

   I am having the same problem.
   Did you find a solution?

5. alternativerattler
   Member
   Posted 3 years ago #

   Had the same problem, it is not strictly GT related (though, along with others, triggered by it), but a bug in MySql.

   Contact your provider and have them reset permissions. Mine (www.hostsuar.com), after I alerted them (cPanel wouldnt let me delete stuff either), installed a patch that resets permissions every x (few) minutes, now only rarely seeing the problem.

   Hope this helps,

   Rattler

6. Gelizzy88
   Member
   Posted 3 years ago #

   i am having this same problem with this same file. mine won't delete either

7. prashanthpai
   Member
   Posted 2 years ago #

   Is there a solution after all ?

8. Okoth1
   Member
   Posted 2 years ago #

   The only program I can think of is PHP File Manager.

   Thank you, Okoth! Thank you thank you thank you!!!

   Though a little late, I admit...

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