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Warning... Not Free, Deceptive (3 posts)

  1. hhanna
    Member
    Posted 2 years ago #

    Signup is not free, the account is not free.

    From the Formstack webpage at http://www.formstack.com/wordpress.html

    "All you need is a Formstack account and the plugin. Signup for free at Formstack"

    Clicking the "Signup for free" link brings users to a page with 4 pricing options, costing up to $159/month. You have to pay to get the account; you need a paid account to download the plugin. Ergo: Not free.

    I don't trust a company that acts counter to its claims.

    This is especially disconcerting since the company collects/stores each form and all data submitted through the forms.

  2. formstack
    Member
    Posted 2 years ago #

    @hhanna -

    You can actually sign up for a two-week free trial, and then if you choose not to continue with one of the paid options, you are automatically set up with a free account that includes 3 free forms and 10 fields for each form. So we allow you to try one of our elevated packages for 14 days at no charge, and also give you a truly free account.

    If you have any questions about our packages, I'd be happy to help you.

    - Breena Fain
    breena@formstack.com

  3. formstack
    Member
    Posted 2 years ago #

    @hhanna -

    Sorry another note. I do see how it would be confusing and misleading to say "Sign up for a Free Formstack account." I'll get with our marketing team right now to make adjustments on that.

    - Breena

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