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"File Gallery" tab appears but nothing in it (4 posts)

  1. dashaluna
    Member
    Posted 3 years ago #

    Hello,

    I've installed and activated the plugin v.1.6.5.6. The metabox called "File Gallery" appears on pages, however, it's completely empty.

    I have deactivated all the plugins, but the File Gallery and it's still the same - metabox appears, but completely empty.

    Would really appreciate any advice how to makt it work.

    Thanks,
    Dasha

  2. Aesqe
    Member
    Plugin Author

    Posted 3 years ago #

    @dashaluna: which version of WordPress and which browser are you using?

    thanks!

  3. dashaluna
    Member
    Posted 3 years ago #

    @Aesqe, I'm using WP v3.1 and firefox browser.

    Actually, I think the fact that the metabox is empty is due that a page doesn't have any images attached?? However, when I click on the "Add an Image" icon, just under the permalink of a page, the pop out window with Media Gallery options don't appear :(

    Would really appreciate any help!
    Thanks,
    Dasha

  4. Aesqe
    Member
    Plugin Author

    Posted 3 years ago #

    @dashaluna: I'm sorry but I wasn't able to reproduce this error :/

    I noticed it in v1.6.5.5 of the plugin, I've forgotten to port one function from new jQuery version to old, but that's why I released v1.6.5.6, which has it fixed.

    If it still does not work for you, please try this:

    1. go to media settings page, check the last checkbox on the page (next to "Delete all options on deactivation?"), click "Save changes"
    2. deactivate and uninstall "file gallery"
    3. install "file gallery" again

    best of luck with it, sorry it caused you trouble :/

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