I have tried their contact form few times but never got an answer back. I wonder if i buy the Pro version, how they gonna support me?
We don't actually offer support anymore, but we do have our new plugin version out at http://wordpress.org/extend/plugins/fb-social-reader/.
If you have any support questions, the best thing to do is post them here: https://getsatisfaction.com/fbsocialreader
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