[Plugin: Fast Secure Contact Form] Error 403: Forbidden when update settings

  • hanysobhy

    (@hanysobhy)


    13 years ago

    Dear all,
    I installed the plugin on a local machine and worked great in all steps. But when I uploaded it to the server then try to save/update forms settings, I receive the following messages while all WordPress and other plugins are working fine:


    Error 403: Forbidden

    Your PHP settings have been disabled by an H-Sphere administrator.

    * Your current PHP configuration:
    * –> This configuration was changed:

    Please bring your PHP configuration in compliance with admin settings or request your administrator to re-enable support of your settings.

    You don’t have permissions to access this page. This usually means one of the following:

    * this file and directory permissions make them unavailable from the Internet.
    * .htaccess contains instructions that prevent public access to this file or directory.

    Please check file and directory permissions and .htaccess configuration if you are able to do this. Otherwise, request your webmaster to grant you access.

    is it a regular error, any advices?

    Thank you all in advance
    Hany

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike Challis

    (@mikechallis)

    13 years ago

    Your web server has a security application firewall like mod_security that is blocking this. It is probably triggering a false positive.
    You need to contact your web server support dept. to have them white list your WP admin pages.

    Thread Starter hanysobhy

    (@hanysobhy)

    13 years ago

    Hi Mike,
    Many thanks for fast support. I will send a ticket now.

    Thank you
    Hany

Viewing 2 replies - 1 through 2 (of 2 total)
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