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EZPZ One Click Backup
Backup not working on new version (27 posts)

  1. jk25rs
    Member
    Posted 2 years ago #

    I use the older version of EZPZ for all my sites and love it. I just upgraded on one of my sites today and noticed 'manual backup' did not work. It no longer shows the steps of the backup, and only displays a counter, which stops ~15 seconds. I reactivated it and still no luck. I also completely reinstalled and it and still get the same error. Hope someone can help!

    http://wordpress.org/extend/plugins/ezpz-one-click-backup/

  2. EZPZSolutions
    Member
    Plugin Author

    Posted 2 years ago #

    Thanks for the feedback.

    Please try a background backup and see if it completes. You will see a "Please wait... A background backup is in progress." message during the backup. The status message should then return to "Ready to backup <Your Blog>".

    You should now have a completed backup. To verify click on "Last Backup" on the control panel and see if the backup is listed.

    These steps will help me determine whether it's just a display issue or something deeper and I'll better know where to look.

  3. alisonmonahan
    Member
    Posted 2 years ago #

    I'm also having problems with the new version. I installed it yesterday, and the automated backup didn't run last night. I tried to run a manual one, and just get a blank screen. If I try to run a background one now, it gives me an error saying there's a manual backup running, so it can't run the background one.

    In any case, the manual backup never showed up, and it's been several hours.

  4. EZPZSolutions
    Member
    Plugin Author

    Posted 2 years ago #

    From EZPZ OCB FAQs.

    Q: What do I do if EZPZ OCB locks up during a backup?

    A: You can abort a running backup which seems to be locked up by clicking on the "Abort" button either in the status bar or on the manual backup page.

    If that doesn't work you can click the "Clear Backups" button on the control panel page. This will stop all backup processes and delete all backup's and other files used for running a backup. It will not change any of your option settings or affect any files outside the EZPZ OCB plugin.

    Now try a background backup to see if it's a display problem or a backup problem.

    Please let me know the results.

  5. alisonmonahan
    Member
    Posted 2 years ago #

    I can't do anything on the Manual Backups page, because it's just blank (no Abort button). I hit Clear Backups on the control panel page, and it seemed to do something (a confirm window popped up, and, if I hit it again, I see a message saying backups were cleared with today's date). However, when I try to Background backup, I get the same error saying a Manual backup is still running.

    Thanks for your help!

  6. studio544
    Member
    Posted 2 years ago #

    I am having the same issue as Alison. I tried to do a manual backup and nothing happened. There was no prompt or status update like in the past. I tried to do a Background backup and was told the manual backup is running. This was started over 10 minutes ago so it seems to be stuck and there's no way of getting out of it. Thanks. I just starting running Release 12.01.16 today on WP 3.3.1

  7. studio544
    Member
    Posted 2 years ago #

    Dear EZPZ,

    Do we need to unistall the 12.01.16 version and try to find an older version that works or will you be fixing this issue? Thank you.

  8. strawberryjam88
    Member
    Posted 2 years ago #

    Perhaps completely unrelated, but this awesome plugin has stopped working for me for some time already.

    I received the same errors as the above people on the latest of the plugin, but on the previous version of EZPZ, I was getting forever loading pages when clicking manual/background backup. I would get an email claiming a backup finished, but when I clicked the link, there would be a message saying there was no backup made after all. The same happened when using the scheduler.

    I cleared my database settings for EZPZ and it fixed things. But only for a day or so and everything broke again.

  9. EZPZSolutions
    Member
    Plugin Author

    Posted 2 years ago #

    There's a new beta version (12.01.21) which has several new compatibility checks that could help determine where the problem lies. You can download it here.

    Just remove the old version and upload version 12.01.21. Please let me know if you get any warnings or error messages.

    Thanks to everyone for the feedback!

  10. alisonmonahan
    Member
    Posted 2 years ago #

    The new version seems to be working for me, thanks. I did a background backup, and everything ran as expected.

    Appreciate the assistance!

  11. engelking
    Member
    Posted 2 years ago #

    Updated to new version. Seems to work but does not list the backups and when I click on 'download backups' it points to a page on the front end of my website and displays that in the box.

  12. engelking
    Member
    Posted 2 years ago #

    Changed it to save to FTP but although it goes through the process according to the screen messages, nothing appears in the file on the server.

  13. alisonmonahan
    Member
    Posted 2 years ago #

    Yeah, there seems to be something off about the transfer to Dropbox, as well. My scheduled backup ran last night as expected, but was never transferred to Dropbox. It just says the transfer is pending.

    However, the one I did manually as a background backup yesterday did end up in Dropbox.

    If there's any info that would be helpful for troubleshooting, please let me know. Thanks!

  14. akshayhack0123
    Member
    Posted 2 years ago #

    i still have issues with this plugin, i uninstalled it now....the script continuously ran on manual backup, also on background backup the backup was taken but when the backup got completed, it removed the backup and on control panel it shows no backup. Please help.

    I tried the latest beta version 12.01.21

  15. jk25rs
    Member
    Posted 2 years ago #

    Sorry for getting back so late to this, have been swamped with new work and school. I read this after I just installed the 12.01.16 version / ran it on a brand new test site. When I first when to do a background backup i received an error saying there was a backup in progress. I didn't see any in progress, and clicked clear backups. After this the manual backup has seemed to work. I will test out the beta version (note: this isn't on the wordpress site yet) and let you know how it works.

  16. shesails
    Member
    Posted 2 years ago #

    Hi, I've been having the same problems with the latest version.
    -Click "manual backups" and just get my dashboard "page" with no text or anything
    -Click "background backup" and get a an error message saying a manual backup is in progress
    -Tried "clear backups" and did not fix this problem

    Just downloaded beta version, clicked "manual backup" and it all worked! Thank you!

  17. studio544
    Member
    Posted 2 years ago #

    I just updated to the latest version of the plugin (12.01.24) and ran a Background backup. It seemed to work fine. The previous version gave me the same issue as other people have reported when trying to run a manual backup (a blank dashboard page with a timer counting up but nothing actually happening). Hopefully things are back to working now as I'm a little concerned about the reliability of the plugin after this. Thanks.

  18. selecao
    Member
    Posted 2 years ago #

    studio544, are u sure that backups are really creating?

    I have 12.01.24 installed on WordPress 3.3.1, and when I press "Manual Backup" I see http://daidouji.org/files/1327445701-805x522-19.3K.png but no backups really created - then I click Control Panel and see "No Backups Found - Please do a backup now". Unix premissions on my site are all set writable by process running apache, so this is not access problem. Is there something wrong with my installation/config of php? Or just a bug in plugin? Never used this plugin before, but it seems to be very helpful and I want to use it.

    P.S. sry for my Engrish ^^

  19. alisonmonahan
    Member
    Posted 2 years ago #

    Just an update that the Dropbox transfer worked fine the past two nights with the scheduled backup, so the one that didn't work appears to have been a random problem. Thanks!

  20. strawberryjam88
    Member
    Posted 2 years ago #

    I've also updated to version 12.01.24. Upon using a background backup, I still get a Dropbox transfer pending message after the backup was made. A backup was made as I am able to download it. I will try again because the problem might be that my database/files are big, more than 1gb. Much thanks. :)

  21. studio544
    Member
    Posted 2 years ago #

    I just checked my email account and see that the automated backups have been working the past 2 days. This is on a new web site so the database is quite small at this point. I have noticed when running a background backup that the prompt box simply says "Ready to backup ... site". This stays there even after the backup has run. You have to click on the "+" button to the left of the Last Backup to actually see where the backup went. I've used this plugin for quite some time and always felt secure. I'll continue to monitor how it works on my new site and keep my fingers crossed.

  22. EZPZSolutions
    Member
    Plugin Author

    Posted 2 years ago #

    There's been a few bugs which should be worked out now, the latest being the core php function bcadd() (PHP 4 , 5) which some servers did not have activated. The latest release, 12.01.26, no longer relies on bcadd() so that issue is resolved.

    Large file transfers to Dropbox may be an unresolvable problem. Dropbox API limits http transfer to 300mb. This is overcome by automatically splitting zips over 200MB into smaller pieces and uploading them individually along with a script which can reassemble them on a Windows or Linux computer (Sorry but MAC's don't seem to offer a native way to join split binary files). The big issue is servers timing out on large transfers. It's not a good practice to force a real long timeout setting for any php file because server lockout for TOU violations become a real possibility. I have personally tested EZPZ OCB on sites of 1GB which compressed to approx. 600MB and the transfers worked around 80% of the time.

    There are two things which can help on large sites.

    1. Exclude folders in the options which contain large static files such as media files. These file do not compress very much if at all when zipped. You probably already have these files stored on your computer so they can be uploaded manually if ever needed.
    2. Remove php error logs throughout your site (mostly found in the WordPress root folder and wp-admin) and limit database logs.

      I recently worked on a WP app which had a database of over 3GB! Many hosting provider limit DB's to 1GB or less. I found 2.2GB of logs from the "Redirection" plugin. That plugin had an option to limit the number of days logs were retained which had been set to forever. Changing this to 10 days made a remarkable improvement in DB size as well as overall site performance.

  23. JoseDRojas
    Member
    Posted 2 years ago #

    I've updated to version 12.01.26 but I'm still getting a blank page when I use the manual backup and no backup is performed. Sounds just like what alisonmonahan was experiencing. The difference being background backups do work for me.

    Further the automated backups aren't working at all.

    Thanks for your help, hopefully we can get these kinks ironed out since I love the simplicity of your plugin and wish to continue using it.

  24. Scott Grayban
    Member
    Posted 2 years ago #

    I gave up on this addon. The best I got from it when it worked was a backup of just the database and not the web pages which is pointless.

    It was a good thought but really not reliable at all.

  25. JoseDRojas
    Member
    Posted 2 years ago #

    So the whole plugin has been abandoned then?

  26. agrajag
    Member
    Posted 2 years ago #

    Hi,
    I've been experiencing the problem with manual backup reported by others here. Here's a bit more info which might help with diagnosing the problem.
    I'm running EZPZ version 12.01.26 with WordPress 3.3.1.

    If I do a manual backup and let it complete, then try to do another manual backup, I get the spinner animation and next to it the Abort This Backup button, the CPU usage goes to 100%, apache hangs and I have to restart apache. Clicking Abort This Backup does nothing. Since the CPU just sits at 100%, I assume php is spinning around in a tight loop.

    I have root access to the server so I can check php error logs.

    If I do a manual backup and then immediately do Delete This Backup, I get some PHP Warnings. I assume these are innocuous, but maybe they're not expected?:
    [Mon Feb 06 12:35:25 2012] [error] [client 128.250.152.207] PHP Warning: sort() expects parameter 1 to be array, null given in /var/www/html/nectar_buddypress/wp-content/plugins/ezpz-one-click-backup/functions/ezpz-ocb-functions.php on line 1246, referer: http://nectar.versi.edu.au/nectar_buddypress/wp-admin/admin.php?page=ezpz_ocb&sp=backup
    [Mon Feb 06 12:35:25 2012] [error] [client 128.250.152.207] PHP Warning: end() expects parameter 1 to be array, null given in /var/www/html/nectar_buddypress/wp-content/plugins/ezpz-one-click-backup/functions/ezpz-ocb-functions.php on line 1256, referer: http://nectar.versi.edu.au/nectar_buddypress/wp-admin/admin.php?page=ezpz_ocb&sp=backup

    I don't get any php warnings or errors logged while the CPU is sitting at 100% in the former scenario.

    HTH,
    Gary

  27. imrehg
    Member
    Posted 2 years ago #

    Using version 12.02.08, manual backup runs fine, background (and scheduled) backup never finishes.

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