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Events Manager
[resolved] "Manage my bookings" link issue (8 posts)

  1. venntom
    Member
    Posted 2 years ago #

    Hi,

    Love your plugin! But am struggling with a bookings issue.

    When users have made a booking, and return to the booking form, the already attending string is shown correctly, followed by the manage my bookings link.

    However when they click on the manage my bookings link, they are taken to "http://......./events/my-bookings/ and a post is shown with only the #_EVENTNOTES as content.
    It makes no difference whether I set a specific page in the settings > other pages > manage bookings page option.

    So users are not able to manage their bookings.
    Any suggestions what could be causing this behaviour?

    Rgds, Tom

    http://wordpress.org/extend/plugins/events-manager/

  2. agelonwl
    Member
    Posted 2 years ago #

    hi,

    can you provide us a sample link ?also, try this previous post http://wordpress.org/support/topic/plugin-events-manager-manage-my-bookings-shortcode?replies=2

  3. venntom
    Member
    Posted 2 years ago #

    Hi,

    Can I email you the sample link?
    Because it needs loggin into my site, I dont' want to make this data public.

    Thx - Tom

  4. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    send it via our contact form - http://wp-events-plugin.com/contact-us/, please make sure you link to this page too so it doesn't get overlooked.

  5. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    from the looks of it, you have either a conflicting plugin messing up permalinks, a similar theme issue, or maybe your em settings isn't right, i.e. you haven't assigned a my bookings page in Settings > Pages

    before any of that, you need to update your blog and plugins too

  6. venntom
    Member
    Posted 2 years ago #

    Hi Marcus,

    Thanks for looking into this.

    I followed your advice:
    - Upgraded WP to latest 3.3.2 version
    - Updated events manager to latest 5.1.7 version
    - Upgraded all other necessary plugins

    Tested with all plugins deactivated and created/assigned bookings page
    Unfortunately with same results (also with default WP theme):
    when users click on the manage my bookings link, they are taken to "http://......./events/my-bookings/ and a post is shown with only the #_EVENTNOTES as content.

    When accessing the assigned booking page directly, admin gets to see all bookings and can manage them. But a regular user (subscriber) sees same page with "no bookings" message (although he has bookings).

    Any more suggestions or ideas?

    Thanks, Tom

  7. venntom
    Member
    Posted 2 years ago #

    Hi,

    In the meanwhile also tested the insertion of the [my_bookings] shortcode code snippet into the functions.php of my theme and used this shortcode on a separate "manage my bookings" page.

    Eureka; this seems to work!

    The only thing remaining now is a way to change the "manage my bookings" link (shown after the already attending message) to this new page...

    I couldn't find this link in in the translation file.
    (by the way the provided Dutch translation is incomplete)

    Can you help me out with this remaining item?

    Thx - Tom

  8. nwlforummod
    Member
    Plugin Author

    Posted 2 years ago #

    am going to marked this as resolved.

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