I am using ver. 4.0.9. I am trying to export the list of people who have booked for an event using the export cvs feature, but after clicking it the link, the page only refreshes. Any one who can help?
[Plugin: Events Manager] Export CSV not working (19 posts)
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albertopoku
Posted 10 months ago # -
agelonwl
Posted 10 months ago #have you try deactivating temporarily your other plugin to test if its a plugin conflict? or switching to wp default theme?
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Posted 10 months ago #No I have not tried any of those, I will try it now
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is this on bp or in the wp/admin area? if in BP make sure it's not a plugin conflict blocking the wp/admin area for normal users
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Posted 10 months ago #Thanks Marcus, but what do you mean by bp?
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Posted 10 months ago #means buddypress.
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Posted 10 months ago #Our site is an MU, we are not using BuuddyPress
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have you tried the latest version?
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Posted 10 months ago #Thanks Marcus, I have upgraded to the latest version, but the problem still exists. I am however yet to try out deactivating the other plugins on the site
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the dev version fixes this, will update soon
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jli
Posted 10 months ago #Any date for the next release ? Is there a repo for the dev version ? thx.
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Posted 10 months ago #found the dev version and repo on the download page ;-) Should have checked before asking ...
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nathardwick
Posted 10 months ago #Got the dev version and the exprot works great but now telephone numbers are not being saved... rolling back to release version and it works fine (just no csv export) but dev version doesn't save attendee phone number (shows as blank when viewing bookings and exporting csv)
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thx. will check this out.
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checked it out, working for me. bear in mind i'm on the latest dev version.
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izzaboo
Posted 9 months ago #I was able to successfully download exported .csv file but it only included half the bookings (most with 1 space, one with 4). There were 8 bookings, but only four in the .csv file...
versions 4.14 & 4.15.
Maybe related, in preparing a report manually I looked at each of the bookings that were not included in the .csv file and found the totals correct but the text boxes for all ticket indicated "0".
I'm not positive, but I *think* those bookings were made prior to version 4.14 upgrade.
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what about the booking statuses? they'd not show if the status is not 1 (or if approval is disabled, 0 is ok too)
anyone else getting this? someone recently had an issue with the pro custom booking form fields on the csv, but that's resolved now (i'm assuming it works as they export a lot of bookings)
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Posted 9 months ago #I have approval required. The bookings in question were already approved before upgrading to version 4.14. The status in wp_em_bookings for all of the events is 1.
I just went back through to look at it all again. I had a few more new bookings that showed up correctly everywhere I could find including the exported .csv file.
The only place 0 shows up is in the spaces column in the edit booking page. And in the fact that those showing 0 when there should be a 1 (or in one case 4) are also not being exported in the .csv file. The count is spot on everywhere.
I modified a booking so that the spaces column shows a 1. The total is a 1 and the pricing reflects the correct amount.
I think whatever happened to cause this happened in upgrade between versions (I think I started receiving bookings before 4.14)
Long story short, once I modify the booking with correct spaces number everything works as expected.
edit: my only problem is I have several bookings for which I don't know what ticket type was actually purchased. I'm *guessing* based on the price, which I think is okay to do because they're not all the same price...but I'll have to contact each registrant to confirm.
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izzaboo, sorry for the confusion it caused. Since it seems to be a pretty limited issue atm, I will cross my fingers and hope it's resolved itself ;)
thx for letting us know
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