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Events Manager
Email Notifications not working (SMTP Google Apps) (7 posts)

  1. Peter Martin
    Member
    Posted 2 years ago #

    Is there any way to test the email function to get a better idea of why this isn't working?

    Here's the message I'm getting from the user side:

    RSVP successful. However, there were some problems whilst sending confirmation emails to you and/or the event contact person. You may want to contact them directly and letting them know of this error.

    Plain text emails.
    Notification email address is the correct one for the account.
    Port is 465.
    Mail sending method is SMTP.
    Use SMTP authentication: yes.
    Host: smtp.gmail.com (also tried ssl://smtp.gmail.com:465)
    Username: full google apps name@domain.com
    Password is correct.

    Not sure where it's going wrong. This same account works fine through WP-Mail-SMTP for other transactional emails on the site.

    http://wordpress.org/extend/plugins/events-manager/

  2. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    does it work if you use the WP_Mail sending method? If you try booking it as an admin, you should see a better explanation.

  3. Peter Martin
    Member
    Posted 2 years ago #

    Actually, now that I'm looking at the bookings, it's counting every RSVP as "Non-Registered User" and not pulling their Buddypress info either.

    Console is turning this up these errors:

    Line 882: Uncaught TypeError: Object function (a,b){return new e.fn.init(a,b,h)} has no method 'widget'

    Line 546: Uncaught ReferenceError: EM is not defined

    Could there be a problem with URL rewrites maybe?

  4. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    Line 546: Uncaught ReferenceError: EM is not defined
    This would be because you probably don't have wp_head() in your theme

    however, this would have nothing to do with mail sending as it's JS

    have you tried this without other plugins enabled and/or the default bp theme? I suspect it's one of these causing the problem, as I usually use gmail for my mail setups and the above looks correct.

  5. Peter Martin
    Member
    Posted 2 years ago #

    Definitely have wp_head() in theme head, though there are some rewrites going on. Is there anything called inside your plugin that could be getting rewritten incorrectly?

  6. Peter Martin
    Member
    Posted 2 years ago #

    The "Uncaught ReferenceError: EM is not defined" error is happening at this line:

    url: EM.bookingajaxurl,
    Uncaught ReferenceError: EM is not defined (repeated 7 times)

  7. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    yes, we use wp_localize_vars() so your theme must be wiping something related to that. the error is there because the EM object isn't being inserted in your head tags by wp

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