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1. LarryN
   Member
   Posted 12 months ago #

   Hi there,

   I did put this on the Quirm.net forum, but I'm not sure how used that is.

   The problem is that users are getting stuck on the Checkout page with the "Proceed To Confirmation". Clicking this just returns you to same page without any error messages, so they can't complete the checkout.

   I've been through the disabling themes/plugins route and it's not fixed it.

   To replicate the issue I fill in the form and click "Proceed" and then click to go into PayPal. Then go back without paying. Once you've done this you get the address form filled out for you, but can't proceed.

   If I delete the eshopcart cookie then the problem goes away (clearing session doesn't do the trick).

   Logically then it looks like something gets set in the cookie when the user goes to PayPal that is causing the Checkout to not proceed the next time the Checkout address is displayed.

   I'm happy to go through checkout.php if someone you can point me at the code where the decision to display the next step is made I can debug this here.

   eShop Version : 6.2.7
   WP Version : 3.1.3
   Shipping Option : 4
   Gateway : PayPal

   Thanks.

2. esmi
   Theme Diva & Forum Moderator
   Posted 12 months ago #

   I did put this on the Quirm.net forum, but I'm not sure how used that is.

   That forum is very active and we check it every few hours. Please keep to the topic you opened there rather than starting another one here.

3. LarryN
   Member
   Posted 12 months ago #

   Will do boss.

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