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The transaction was not completed successfully at Paypal... (6 posts)

  1. bobworkspace
    Member
    Posted 2 years ago #

    I've set up eshop for a client. When I try to order a product, I receive the following message : "The transaction was not completed successfully. eShop could not validate the order.The transaction was not completed successfully at Paypal. The pending reason for this is unilateral".
    I did follow the wiki http://quirm.net/wiki/eshop/setting-up-merchant-gateways/paypal/ but it still doesn't work. However I've tried with a Paypal Sandbox account and it works fine. I guess I have a problem with the Paypal settings but I don't know which one cause the problem.

    Any help will be appreciated.

    Thank you.

    http://wordpress.org/extend/plugins/eshop/

  2. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    Sorry but you need to double & triple check your PayPal account settings.

  3. bobworkspace
    Member
    Posted 2 years ago #

    Sorry to bother again.

    I've carefully followed the instructions here : http://quirm.net/wiki/eshop/setting-up-merchant-gateways/paypal/.

    I've set up a new paypal business account and I've triple checked that I use the same email address in eShop.
    Normally "there is nothing more that needs to be done to make eShop handle PayPal transactions successfully".

    However I still receive the following error :
    "The transaction was not completed successfully. eShop could not validate the order."

    Anyone encountered the same problem ?

    Thanks in advance.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    We have not had any reports of issues with PayPal on http://quirm.net/forum/ So whatever this is, it appears to be specific to your site and your PayPal account.

  5. bobworkspace
    Member
    Posted 2 years ago #

    Hi Esmi,
    it's not specific to the website because the transaction works fine with Paypal Sandbox account.
    It's seems specific to my paypal account, this is why I've created a brand new one but I don't know what to change to make this works...

  6. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

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