WordPress.org

Ready to get started?Download WordPress

Forums

eShop
Shipping calculation error (7 posts)

  1. dpearce04
    Member
    Posted 3 years ago #

    I had a person recently order from Arkansas.

    In my store this is a zone 3, and when I checked the order in the system eShop says it processed it as a zone 3. However, the actual amount charged was for zone 5, which is my default shipping zone.

    I tested two other orders from different cities in Arkansas and it's doing the same thing, charging for zone 5 even though it's in the system as zone 3. Any ideas why?

  2. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    Are you set to use countries, or states/countys etc for the zones?

    Can I have a link to your site to test it myself?

  3. dpearce04
    Member
    Posted 3 years ago #

    It's set to state/county/province

    The website is http://www.myequineclinic.com

    The product was the EquiBloom 4 lbs and the address used was Austin, Arkansas 72007 United States

    I also tried an address in Pine Bluff that defaulted as well.

  4. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    Bug confirmed, I'm looking at it now. Will be fixed in the next release 5.6.0

  5. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    Identified and fixed, as this bug affects everyone I will try and release 5.6.0 later today.

  6. dpearce04
    Member
    Posted 3 years ago #

    Rich,

    Sorry I've been busy and haven't had a chance to check back to this thread. Thanks for your support you've done a great job and this plugin is awesome, I'll let you know if I run into the problem again. Thanks again!

  7. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    been a while, but thanks ;)

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags