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[resolved] Quantity doubles on checkout page (11 posts)

  1. numethod
    Member
    Posted 4 years ago #

    Hi, was hoping someone could help. When I click 'add to cart' on one of my product posts, eshop seems to double whatever is in the qty field. If '1' qty is selected, it results in 2 showing up in their cart when it directs them to the cart page. I'm using the latest version of eshop. Any ideas?

    Thanks

  2. elfin
    Moderator
    Plugin Author

    Posted 4 years ago #

    on just one product post or all of them?

    can I have a link to your site?

    Obviously this isn't something that cropped up in testing...

  3. numethod
    Member
    Posted 4 years ago #

    On all products, Stock control is turned off, and it's download only.

    The site is http://www.bloodsweatvector.com, although we haven't put up any product posts yet since this issue is happening. I can create you a login if you need to login to take a look. Just let me know how to send you the information. My e-mail is numethod@gmail.com

    Thanks for the help!

  4. numethod
    Member
    Posted 4 years ago #

    Just tried completely uninstalling and reinstalling eshop as well, no luck yet.

  5. numethod
    Member
    Posted 4 years ago #

    Problem solved! Looks like the issue was that the SFC - Share Button plugin from the http://ottopress.com/wordpress-plugins/simple-facebook-connect/ package was causing some conflict. When disabled eshop works as intended.

  6. elfin
    Moderator
    Plugin Author

    Posted 4 years ago #

    hmm, that's unusual but thanks for identifying the cause. I will assume Otto's coding is better than mine... so I'll download that one and see if I can find where things are conflicting and make necessary changes.

  7. numethod
    Member
    Posted 4 years ago #

    No problem thanks for the great plugin and support

  8. Samuel Wood (Otto)
    Tech Ninja
    Posted 4 years ago #

    Working with Rich on this. Looks like something about the shortcode processing causes it. Will update later.

  9. elfin
    Moderator
    Plugin Author

    Posted 4 years ago #

    Yeah issue found - on my side as I thought ;)

    I'll be working on fixing this asap as it may also affect other plugins. But it isn't a small job, so may take a little while to fix. Keep on eye on the change log in future releases and I'll mention it there when it's fixed.

    Thanks Otto for pointing me in the right direction with how to fix things.

  10. elfin
    Moderator
    Plugin Author

    Posted 4 years ago #

    I think I have nearly fixed this, it will be in the next release.

  11. numethod
    Member
    Posted 4 years ago #

    Thanks for the rapid fire fixes Rich, good to know it's resolved.

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