For some reason in new version 2.13.0 there is no names for states in US and provinces in Canada. Only British provinces. One of our customers called and complained. When I switched back to 2.9.1 it started working again. Any ideas why?
[Plugin: eShop] Problem with states names in checkout (15 posts)
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blagodat
Posted 3 years ago # -
kremdela
Posted 3 years ago #Under the eShop menu, go to Shipping.
On the top, you'll see three options, click
* US State/County/ProvinceThen on the right you'll see "Set State/County/Province"
Took me forever to find. Darn Brits :)
Thanks again, this plugin is amazing.
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and under each you can still add or remove as necessary.
kremdala is right in his reply, and apologies for setting it to GB by default - but I had to choose one!
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Posted 3 years ago #So if I want to have both US and Canadian provinces listed, is it possible. Or only states for one country can be listed?
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yes and yes.
Basically the defaults for GB, US and Canada are provided. If you want to add others to a set you have to add them - 1 at a time.
So I'd choose US States and add Canadian provinces to that list.
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Posted 3 years ago #For some reason when I tried to add provinces in Country Shipping Zones menu nothing was added to the list.
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Are you using WP2.7?
Are you using eShop 2.13.1?I have tested that page (just, in case) and can't replicate the problem. It might be worth re-uploading the plugin files in case one of them didn't upload properly.
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Birdie
Posted 3 years ago #I'm using WP2.7 and eShop v.3 and can't edit the shipping zones (the list of provinces/states or the shipping code). I had the previous version and it was working fine, but had to start from scratch (don't ask - a very stupid mistake on my part). I'll try to reupload this version and see if that takes care of the problem.
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Posted 3 years ago #Okay - I deleted the plugin and reinstalled. Still can't edit the shipping zones. I can make changes but nothing happens when you go to save.
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Hmmm, this is the admin.php?page=eshop_shipping.php&action=states page?
You say you can't edit, do you literally mean changing the zone for a specific State/County/Province, or something else?
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Posted 3 years ago #Yes, that is the page: wp-admin/admin.php?page=eshop_shipping.php&action=states
I am trying to add in provinces to the US States, but I can't. Well, I can type the information in but when I click "Update Shipping Zones" it doesn't save the information.
What I need to do is change the zone numbers plus add the provinces. I also need to change the zones on the countries page as my shipping policy only uses 3 zones (Canada, US, and all other countries).
I am absolutely stumped. I deleted the plugin and all the pages twice, and still the same problem. As it is I'll have to manually adjust every order to get the right shipping costs.
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Sorry, I haven't made it clear on the page (now on my todo list though).
The Shipping Zone code needs to be upper case so adding something like:
AZ, Arizona,4 will work, but az, Arizona,4 won't.
But other than that I have tested the page and it seems ok, haven't had anyone else report an issue.
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Posted 3 years ago #I did use capitals for the abbreviated form. That's not the issue.
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I can't think of anything that would stop this working then :-/
Have you got any other plugins? would it be possible to temporarily disable them while you run a test?
If you email WP login details I could take a look to see if I can spot anything. But this is a strange one, so I'm not 100% sure I'll be able to fix it, especially as I can't replicate it.
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Posted 3 years ago #Okay this just got a little weirder. I can edit the list of provinces when the list is set for Canada but still can't edit it if it's set for the US. I disabled the other plugins one by one and no change. I can edit the Canada list, not the US one.
In any event I just went into Mysql and made the changes manually there. Don't have time to try and figure this problem out.
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