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1. Mark - Mad Ducky Digital Branding
   Member
   Posted 4 months ago #

   I am using Shipping rate Method 1, and have set the item's shipping rate to "E", which is set to have a first item shipping cost of $1.00 and an additional item cost of $0.20. Note that the item is not a downloadable item. I first noticed the issue when I performed a test transaction; after inputting billing information (and leaving shipping info empty) I am brought to the second Checkout screen, which says Shipping Rates are $0.00.

   What should I check to verify that no setting is preventing shipping costs from being applied to the total? What else might be the issue?

   -Thanks

   http://wordpress.org/extend/plugins/eshop/

2. esmi
   Theme Diva & Forum Moderator
   Posted 4 months ago #

   Check that you have not set any of the fields to 0 (zero) in eShop -> Discounts.

3. Mark - Mad Ducky Digital Branding
   Member
   Posted 4 months ago #

   I have no discount codes set up.

4. esmi
   Theme Diva & Forum Moderator
   Posted 4 months ago #

   Are any of the fields to 0 (zero) in eShop -> Discounts?

5. Mark - Mad Ducky Digital Branding
   Member
   Posted 4 months ago #

   As I said - there were no discounts entered whatsoever (they were all null).

   This issue ...resolved itself somehow. I wish I would have checked it wasn't working after verifying the discount codes were not 0, but I did not. And since I am not the only one with admin access to the site...well you get the picture.

   User error appears to be the cause; not a bug. Just the same, thank you for your help.

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