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Arg - all orders get a "cancelled order" page (6 posts)

  1. smilenj
    Member
    Posted 3 years ago #

    For any order, after I hit the "add to cart" button, I'm sent to a "Cancelled order" page. I've unistalled and added the plugin but same result.

    Was working last week. I did update my genesis theme in the past week.

    Any suggestions are much appreciated.

  2. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    go to Settings > eShop > Special pages

    Check the page ids are correct.

  3. smilenj
    Member
    Posted 3 years ago #

    Appears they are correct. These are the numbers and they are the same in setting on on my page ids.

    Cart - page id number - 2854
    Checkout - page id number - 2855
    Successful payment - page id number - 2856
    Cancelled payment - page id number - 2857
    Downloads - page id number - 2859

  4. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    can I have a link to your site?

  5. smilenj
    Member
    Posted 3 years ago #

  6. elfin
    Moderator
    Plugin Author

    Posted 3 years ago #

    Ok that is a new one, I can't see why this happening, the cart is pointing to the shopping cart correctly. Can you disable other plugins, and/or try another theme to rule out any conflicts.

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