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Email Before Download
Fatal Error: downloadable file not found (15 posts)

  1. idingken
    Member
    Posted 1 year ago #

    I got this message when trying the plugin:

    Fatal error: Class 'downloadable_file' not found in /home/content/m/w/a/mway43/html/wp/wp-content/plugins/email-before-download/email-before-download.php on line 134

    Here is my website page.

    http://www.restoringlivesinternational.com/wp/request-free-teaching/

    http://wordpress.org/extend/plugins/email-before-download/

  2. idingken
    Member
    Posted 1 year ago #

    After doing some more googling, I found someone else who had the same problem and discovered that i needed to install the Download Monitor, not the Download manager.

    Thanks!

  3. Ajay Patel
    Member
    Posted 1 year ago #

    Perfect it works for me.
    Thanks :)

  4. mandsconsulting
    Member
    Plugin Author

    Posted 1 year ago #

    Hi idingken and Ajay Patel
    Sorry for the late response. We are working on this plugin during our free time.
    We are glad to hear that you managed to resolve your issues.

  5. Binhomiranda
    Member
    Posted 1 year ago #

    Hi there. I'm getting the same here:

    Fatal error: Class 'downloadable_file' not found in XXXXXXXX.php on line 147

    I downgraded the WordPress. Disabled almost all plugins and it's still not working.

    My domain is at Site5. Almost the same with other sites running fine.

    Any help?

  6. mandsconsulting
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Binhomiranda
    Thanks for the interest to our plugin.
    Can you please check if you installed the Download Monitor and not Download Manager as the user idingken indicates above?

  7. blatan
    Member
    Posted 1 year ago #

    Hi mandsconsulting.
    I hope you're here and you haven't left the site.
    I've got the same problem and I have installed Download Monitor by Mike Jolley
    http://wordpress.org/plugins/download-monitor/

    Could you help me as well?

  8. Binhomiranda
    Member
    Posted 1 year ago #

    Hi there. For sure, I installed the Download Monitor.
    Yesterday I did a brand new installation and again we got the error :(

    I don't know how to solve it. I'm trying alternatives.

  9. blatan
    Member
    Posted 1 year ago #

    Maybe the problem is caused by update of the Download Monitor (23th of June)
    http://wordpress.org/plugins/download-monitor/changelog/

    I've been searching. There isn't "class downloadadble_file" in the plugin.

  10. robotsushi
    Member
    Posted 1 year ago #

    Yes I have the same problem. I know for a fact I've configured everything correctly. In addition, I have 7 years of PHP/MySQL experience as well as WordPress experience. There is definitely something wrong with the email before download plugin. Please fix this! :(

  11. Binhomiranda
    Member
    Posted 1 year ago #

    What a pain!

    I got my site almost all day was down!

    I disabled Email Before Download but keep the Download Monitor. About a hour ago, disabled the Download Monitor and all worked fine with lots of blood and bandage :(

  12. mandsconsulting
    Member
    Plugin Author

    Posted 1 year ago #

    Hi blatan, Binhomiranda and robotsushi,

    Thanks for letting us know about your issues.

    The author of the Download Monitor finally released his new version.
    Recently we discussed that at http://wordpress.org/support/topic/new-version-of-downlaod-monitor?replies=2 so currently we are working on supporting it. The new version and the older one are not compatible and we don't know yet how far this incompatibility goes. We will let you know about our new updates.

    So far you can use our plugin with the old version of Download Manager which is still available at http://downloads.wordpress.org/plugin/download-monitor.3.3.6.zip
    Sorry for the inconveniences. We are working hard on fixing our plugin so it is up to date and compatible.

  13. olenickit
    Member
    Posted 1 year ago #

    I have just gone through installing these three plugins, and on first use I get:

    Fatal error: Class 'downloadable_file' not found in /home/xxxxxxx/public_html/xxxx/wp-content/plugins/email-before-download/email-before-download.php on line 147

    It looks like this error also prevents the php from completing, as the footer is missing from the page.

    When you say

    So far you can use our plugin with the old version of which is still available at http://downloads.wordpress.org/plugin/download-monitor.3.3.6.zip

    Did you really mean "Download Manager" Isn't "Download Monitor" the required item?

    It looks like your plugin is broken until you can integrate the update - I had a look at
    http://mikejolley.com/2013/04/the-new-download-monitor-plugin/#more-1414

    But that doesn't inspire confidence, and the beta has been out 3 months and no word on release.

    So, too bad, as I need the capability to collect emails for downloads.

  14. olenickit
    Member
    Posted 1 year ago #

    I just checked, and I was using 1.0.2 of Download Monitor, last updated 6/30/2013. This is probably the new version described on the above web site. So, it is still broken.

    For the record, I'm using WP 3.5.2 Multisite; my ISP has the rest of the stack at the latest required revs; Email Before Download 3.2.3; Contact Form 7 3.4.2 .

  15. mandsconsulting
    Member
    Plugin Author

    Posted 1 year ago #

    Hi olenickit,
    We are not compatible with Download Manager at all. We are currently only compatible with Download Monitor Version 3.3.6. If you are using version 1.0.2 of Download Monitor it will not work as of right now. Please ensure you are using the 3.3.6 version available from the link above.
    We are however, about to release a new compatible version of Email Before Download in the very near future.

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