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Email Before Download
[resolved] download not working (10 posts)

  1. Paul de Wouters
    Human Made
    Posted 2 years ago #

    Hi

    most of the file downloads on my site are working except this one
    http://www.scality.com/telenet-case-study/

    it just opens a blank page and nothing happens
    any ideas?

    http://wordpress.org/extend/plugins/email-before-download/

  2. Paul de Wouters
    Human Made
    Posted 2 years ago #

    also stats don't work, it just says "no stats yet" even though files have been downloaded

  3. nadworks
    Member
    Posted 2 years ago #

    Same problem here - did you ever manage to figure it out?

  4. Paul de Wouters
    Human Made
    Posted 2 years ago #

    which one? the stats?

  5. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi pauldewouters,

    I noticed your marked this as resolved. Would you mind sharing the resolution in case it might help others that have experienced the same issue?

  6. Paul de Wouters
    Human Made
    Posted 2 years ago #

    If I remember well, I reduced the file size. It's weird though because with another plugin, it would download without issues.

    the stats are still blank though

  7. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Thanks for the note about the file size. Not sure that we are doing anything in the plugin itself to limit that. For the stats, are you referring to the CSV export being blank or other "stats"?

  8. Paul de Wouters
    Human Made
    Posted 2 years ago #

    oops sorry, I was referring to the download manager plugin dashboard stats

  9. graphus
    Member
    Posted 2 years ago #

    Hi,

    I use Contact Form 7, Download Manager and Email Before Download together. I use BOTH option send my pdf file via email and inline download link. when I send form datas SEND button is freezing. PDF file is dropping my client's spam folder because sender name is wordpress. Can I change it? and what should I do for fixing SEND button?

    Thanks

  10. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi graphus,

    You have duplicated your post a number of times. As responded to you elsewhere, to change the From Email Address, please see the following "sticky" note:

    http://wordpress.org/support/topic/plugin-email-before-download-from-email-address?replies=1#post-2676533

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