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Email Before Download
[contact-form-7 404 "Not Found"] Error (35 posts)

  1. derrickabram
    Member
    Posted 2 years ago #

    After I create a form and insert the id into the shortcode on my page I'm getting this error. Any ideas? The form works fine by itself... the problem only comes up when using this plugin.

    Thanks.

    http://wordpress.org/extend/plugins/email-before-download/

  2. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi derrickabram,

    Can you send over the url for your download (from Download Monitor) along with:

    1. the shortcode and a link showing the download monitor shortcode working successfully
    2. the shortcode and a link showing the contact form 7 shortcode working successfully
    3. the shortcode and a link showing the email before download shortcode failing

  3. derrickabram
    Member
    Posted 2 years ago #

    Download monitor working
    http://dev.turningtechnologies.ca/2011/?page_id=1296
    Shortcode was [download id="1"]

    Contact Form 7 working
    http://dev.turningtechnologies.ca/2011/?page_id=1294
    Shortcode was [contact-form-7 id="1287" title="Download Request"]

    Page failing
    http://dev.turningtechnologies.ca/2011/?page_id=1276
    Shortcode was [email-download download_id="1" contact_form_id="1287"]

  4. Brian_Bowes
    Member
    Posted 2 years ago #

    I too am having this issue, and am hoping that it can be resolved fairly soon.

    I've also tried using the contact form ID# and Title with no avail.

    My goal is for Email Before Download to send an email with an attachment once the user has filled out the form.

    Any help is greatly appreciated.

  5. derrickabram
    Member
    Posted 2 years ago #

    yeah for sure.

    I'd like to get our new site up and running asap but am waiting to see what the issue is with this plugin!

  6. Naked Life Coach
    Member
    Posted 2 years ago #

    I'm having the same problem:

    Download monitor working
    http://www.livingthenakedlife.com/usewisely/time/tools/download
    Shortcode was '[download id="1"]'

    Contact Form 7 working
    http://www.livingthenakedlife.com/usewisely/time/tools
    Shortcode was '[contact-form-7 id="93" title="Time Tools Download"]'

    Page failing
    http://www.livingthenakedlife.com/usewisely/time/tools/email
    Shortcode was '[email-download download_id="1" contact-form id="93"]'

  7. steveosan
    Member
    Posted 2 years ago #

    Same exact issue here. Is this a bug with the most recent release of Email Before Download? Contact Form 7 and Download Monitor appear to be working fine on their own.

    I've narrowed it down to either being a buggy plugin or a mod_rewrite issue... Any help is greatly appreciated.

  8. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi All,

    I'm not sure what would have started causing this as the plugin hasn't been updated recently. So, the only thing I can guess is that perhaps another plugin's update has caused some sort of conflict. We will need to check into this.

  9. steveosan
    Member
    Posted 2 years ago #

    Thank you!! That was it! It's an issue with the new version of Contact Form 7 - just came out a few days ago. It forms the shortcode differently now and it's breaking Email Before Download. I rolled CF7 back to version 2.4.6 and everything is working again. Phew!

  10. gallelli
    Member
    Posted 2 years ago #

    What's the easiest way to get the older version - 2.4.6 - of Contact Forum 7 installed. I have 3.0 and am experiencing the same problems as others in this thread. I'd like to try older version and see if that works. Thanks for letting me know.

  11. steveosan
    Member
    Posted 2 years ago #

    If you can't find it anywhere online, shoot me an email and I'll send it to you as a zip file. Fortunately I still had it on my computer from a previous project. steve-at-exclaimweb-dot-com

  12. mpawl
    Member
    Posted 2 years ago #

    Older version still on wordpress.org
    http://downloads.wordpress.org/plugin/contact-form-7.2.4.6.zip
    Fixed the "Not Found" Error issue for me too.

  13. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi All,

    Thanks for confirming the change in Contact Form 7. We plan to implement a fix in an emergency release, as early as tomorrow.

  14. erska
    Member
    Posted 2 years ago #

    Hi guys,

    The problem is with the shortcode formatting which is changed on contact form 7 version 3.0.

    You need to change the format of do_shortcode to be following:

    $contact_form = do_shortcode("[contact-form-7 id=\"$contact_form_id\" \"$title\"]");

  15. pettetto
    Member
    Posted 2 years ago #

    erska,
    thanks for that,
    but can you tell me where exactly to amend the code...

    Thanks,

  16. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi All,

    I was not able to reproduce the 404 error, even after upgrading to Contact Form 7 v3.0. Nonetheless, we have released a new v3.0 version of Email Before Download with an update that will hopefully help you in this issue and also contains some other improvements.

    Please let us know if the latest Email Before Download v3.0 release resolves the problem or not.

  17. aberrantphoto
    Member
    Posted 2 years ago #

    Has not solved the issue for me. Getting the same Not Found error. Running v3.0 of Contact Form 7 and v3.0 of Email before Download.

  18. pettetto
    Member
    Posted 2 years ago #

    Yes,
    the problem persists... getting the same 404 error.

  19. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi All,

    Can you confirm the shortcode and, specifically, the attributes you are using:

    download_id
    contact_form_id

    In the example from Naked Life Coach (below) the attribute is shown as "contact-form id", when it should have been "contact_form_id" with underscores.

    It was written as...
    [email-download download_id="1" contact-form id="93"]

    It should be written as...
    [email-download download_id="1" contact_form_id="93"]

    When we used the wrong attribute syntax, we also were able to reproduce the 404 error, so I think this might be the issue and resolution. Please let us know if this helped.

  20. aberrantphoto
    Member
    Posted 2 years ago #

    Nope, that doesn't work. My code is as follows:

    [email-download download_id="1" contact_form_id="643"]

    and I still get the 404 error.

  21. mandsconsulting
    Member
    Plugin Author

    Posted 2 years ago #

    Hi aberrantphoto and others,

    We found another change that was required and released a new version of Email Before Download v3.1. This should support Contact Form 7 v3.0+. Please download this latest release and confirm this has eliminated the error when you have a chance.

  22. aberrantphoto
    Member
    Posted 2 years ago #

    Hello,

    Will the update show up automatically in our WP admin or should we download it from the WP repository? Thanks for the quick responses!

    Nevermind. I see it listed in the repository. I was too quick to the punch!

  23. aberrantphoto
    Member
    Posted 2 years ago #

    Okay, so now the form shows up, but I do not get a confirmation nor the inline link to show the download. I tested a normal contact 7 form on the same page and it shows the thank you confirmation message. The form for download, shows the spinning arrows and clears the input fields, but then nothing happens. Any ideas? Should I start a new topic for this?

    P.S. I've made sure the <?php wp_footer(); ?> is included in my theme, and indeed it is in footer.php.

  24. aberrantphoto
    Member
    Posted 2 years ago #

    Update to post above:

    I noticed that if I choose to email the link rather than the inline option, the form does work and sends the link. However, the email is from "WordPress." I'd rather have the inline link option working, but if I must use the email option in order for it to work, guess I'll have to live with it. However, is there any way to change the "From" field from "WordPress" to my site name or something else?

  25. mpawl
    Member
    Posted 2 years ago #

    Yes, really need a way to customize the sender email address.

  26. yosefsilver
    Member
    Posted 2 years ago #

    Hi,

    I am getting the same error. It seems that I do have the <?php wp_footer(); ?> in my footer, and I am trying to insert the following.

    [email-download download_id="1" contact_form_id="5"]</p>

    and I get the same error as the others on this page.

    I have the following plugins:
    Wordpress download monitor - Version 3.3.5.3
    Contact Form 7 - Version 2.4.5
    Email before download - Version 3.1

    Am I missing something?

  27. fyllhund
    Member
    Posted 2 years ago #

    I had the same bug because I had the new version of EbD but not the latest version of contact form.

    If you just update the contact form it´ll work.

    The id's on the contactform changes when you update though so you´ll have to replace that.

  28. footcow
    Member
    Posted 2 years ago #

    I have the following plugins:
    Wordpress download monitor - Version 3.3.5.4
    Contact Form 7 - Version 2.4.6
    Email before download - Version 3.1.5
    WordPress Version 3.0.5 (Debian Squeeze)

    Looking to the file : email-before-download.php
    After line 169 we have :

    $contact_form = do_shortcode("[contact-form-7 id=\"$contact_form_id\" \"$title\"]");
    
      if(strpos($contact_form, 'contact-form-7 404')!== false) $contact_form = do_shortcode("[contact-form id=\"$contact_form_id\" \"$title\"]");

    Corrected by :

    $contact_form = do_shortcode("[contact-form-7 id=\"$contact_form_id\" \"$title\"]");
    
      if(strpos($contact_form, '404')!== false) $contact_form = do_shortcode("[contact-form id=\"$contact_form_id\" \"$title\"]");

    Problem of 404 is solved!
    the strpos was testing 'contact-form-7 404' when my version of contact form return 'contact-form 404' so seems that just testing '404' is simplest.

    Hope this help ... and we will get a new release quickly ;)

  29. RussH
    Member
    Posted 2 years ago #

    Is this problem still alive with WP 3.3.1 and Contact Form 7 3.1? I initially was able to view my form, but after making modifications I can no longer view the form, and only see the 404 error.

  30. delphine naudon
    Member
    Posted 2 years ago #

    Hi !
    erska
    Where exactly to amend the code you said
    "$contact_form = do_shortcode("[contact-form-7 id=\"$contact_form_id\" \"$title\"]");"
    the new shortcode of contact form 7 3.1.1 doesn't work.
    Thank for your respond.
    SOrry my bad english, i'm french.

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