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Editorial Calendar
[resolved] Will not load up, just keeps trying to load. (36 posts)

  1. SarahSimplyMe
    Member
    Posted 1 year ago #

    I've had this calender for a very long time. I don't remember WHEN I got it, but I LOVE it. :)

    Just recently, the past couple days, it's just not loading up. I click on my calender to see the posts, and it just remains blank and stays in "loading" mode.

    I did not install any new plugins either. It was working fine last week. I got all my posts done for this week. It just stopped working all of the sudden.

    I have not re-installed it yet, as I really didn't want to lose all my data as far as looking back at the posts I've done in this easy to view way. If I re-install will it be starting from scratch again? (I know it doesn't delete posts, but does it delete the info on the calender?)

    Any ideas why it just stays in loading mode?? :)

    Thank you! :)

    http://wordpress.org/extend/plugins/editorial-calendar/

  2. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks for using the calendar. I'm sorry you're having trouble with it.

    Reinstalling won't lose any of your data, but it probably won't fix anything either. When the calendar stops working like this it's almost always caused by some change in the plugins or themes on the blog. Make 100 percent sure that you haven't upgraded or installed anything since the calendar last worked.

    You should also check your JavaScript console or error console on your browser. Are there any errors there?

    If you don't find anything I'm happy to log into your blog and take a look. Just create a new user and send the information to zack@grossbart.com.

    Thanks,
    Zack

  3. SarahSimplyMe
    Member
    Posted 1 year ago #

    Thank you so much for that info!

    I installed a Javascript error checker on Google Chrome, and these two errors come up when on the Calender Page.

    SyntaxError: Unexpected token ILLEGAL [http://ssimplyme.com/wp-admin/edit.php?page=cal:970]
    SyntaxError: Unexpected identifier [http://ssimplyme.com/wp-admin/edit.php?page=cal:1036]

    Any ideas? I've enabled Javascript on all pages on Google Chrome, so really unsure why it's not working.

    The only upgrade I would say has happened is WordPress itself, but I don't recall having issues with the Calender yet. I wish I wrote it down when it happened.

    I will stare at my blog a while and see if I can recall anything else that may have changed. :)

  4. SarahSimplyMe
    Member
    Posted 1 year ago #

    I see lots of downloads to fix JavaScript, but I hesitate to do one. Do you have a recommendation?

  5. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    If you have Google Chrome then you can just press Ctrl+Shift+J to see the console. That should have a more complete error message.

  6. SarahSimplyMe
    Member
    Posted 1 year ago #

    That's nice to know! :)

    here's what I saw:

    Uncaught SyntaxError: Unexpected token ILLEGAL edit.php:970
    Uncaught SyntaxError: Unexpected identifier edit.php:1036

  7. SarahSimplyMe
    Member
    Posted 1 year ago #

    Hmm wondering if this is more complete?

    jQuery("#"+a+" a.daynewlink"),a.css("display","block"),a.bind("click",edcal.addPost))},hideAddPostLink:function(a){jQuery("#"+a+" a.daynewlink").hide().unbind("click",edcal.addPost)},createRow:function(a,b){for(var c=edcal._wDate.clone(),d='<div class="rowcont" id="row'+edcal._wDate.toString(edcal.internalDateFormat)+'"><div id="row'+edcal._wDate.toString(edcal.internalDateFormat)+'row" class="edcal_row">',e=0;7>e;e++)d+="<div onmouseover="edcal.showAddPostLink('"+c.toString(edcal.internalDateFormat)+
    Uncaught SyntaxError: Unexpected identifier

    Here is another one:
    edcal.str_del_msg1 = "You are about to delete the post "";

  8. SarahSimplyMe
    Member
    Posted 1 year ago #

    Any idea what to do? I have no idea how to fix JavaScript errors.. :)

  9. jtleggett
    Member
    Posted 1 year ago #

    I am actually having the same issue for one of my blogs. And I believe that it happened after the upgrade to 3.4.2

  10. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    Any chance I could log into your blog and take a look? You can send the information to zack@grossbart.com

    Thanks,
    Zack

  11. jtleggett
    Member
    Posted 1 year ago #

    Zack, what level of access do you need and I'll create a user account for you and email you the info.

  12. SarahSimplyMe
    Member
    Posted 1 year ago #

    If you need access to mine as well, to possibly compare, let me know. :)

  13. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    I just need editor level access.

    Thanks,
    Zack

  14. jtleggett
    Member
    Posted 1 year ago #

    The login has been sent. Let me know if you have any questions.

  15. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks for the login. I was able to see the problem and I have more of an idea what's going on.

    The Editorial Calendar includes strings that show up in the calendar and we resource those strings so we can present them in different languages. Those strings are included in the page in JavaScript data like this:

    edcal.str_addPostLink = "New Post";

    That means we need to escape any double-quotes in any of those strings by putting a back slash in front of them like this:

    edcal.str_del_msg1 = "You are about to delete the post \"";

    We have to do the same thing if there are any double-quotes in your posts. We do this with a PHP function called json_encode. That function should be escaping the values and on your blog it isn't. The string on your blog looks like this:

    edcal.str_del_msg1 = "You are about to delete the post "";

    ...and I don't know why. I've seen some plugins that override this function and cause it to work differently so the problem might be caused by another plugin.

    I've also seen some much older version of PHP that cause this problem. Do you know what version of PHP you're running? Also, do you know what operating system your server is running?

    Thanks,
    Zack

  16. SarahSimplyMe
    Member
    Posted 1 year ago #

    Those things you mentioned sound like what's going on with my blog too. I saw a problem in Javascript about the "You are about to delete the post" etc.

    I have a feeling jtleggett and I don't have to many of the same plugins. :) But who knows?

    I am running on a StudioPress Theme on Genesis. http://www.studiopress.com/ If that helps any.

    What do you mean what OS is my server running? Like my hosting server?

    How do I find out what version of PHP I have?

  17. SarahSimplyMe
    Member
    Posted 1 year ago #

    Sent out a login for you. For you to compare.

  18. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Sarah,

    I logged into your blog and you are having the same plugin. Would it be possible to try disabling other plugins just in case? Themes can also change PHP functions like this. Would it be possible to try switching themes for a few minutes to test this?

    You would have to ask your hosting company about the OS. There's a plugin called WordPress Health Check that can show your PHP version.

    http://wordpress.org/extend/plugins/health-check/

    Thanks,
    Zack

  19. SarahSimplyMe
    Member
    Posted 1 year ago #

    I don't know if I want to change the theme test just yet.

    What plugins do we have the same and I'll test disabling them.

    I did try to disable one that was the most recent plugin(a couple days ago), but nothing changed.

    I'll get the info you need asap. :)

  20. SarahSimplyMe
    Member
    Posted 1 year ago #

    The Health Check said :

    Your server is running PHP version 5.2.17 and MySQL version 5.5.23 which will be great for WordPress 3.2 onward

  21. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    I'm running PHP version 5.3.15. That's a difference, but I don't think it's causing the problem. Please try the plugins and theme.

    Thanks,
    Zack

  22. SarahSimplyMe
    Member
    Posted 1 year ago #

    Do you remember what plugins we have that are the same?

  23. SarahSimplyMe
    Member
    Posted 1 year ago #

    Just a quick question on the theme change..

    I created my own PHP at the begining of this year about, did a lot of edits to this themes function and CSS around that time.

    If I change the theme, will I lose that info?

  24. SarahSimplyMe
    Member
    Posted 1 year ago #

    I found how to do the test.

    I have a "test" sub domain. Anyways, I installed the plugin to the same theme I currently have on my test site, and it works now.

    Going to check the plugins.

  25. SarahSimplyMe
    Member
    Posted 1 year ago #

    Would really like to know what plugins we have the same though. Might narrow it down. :)

  26. Zack Grossbart
    Member
    Plugin Author

    Posted 1 year ago #

    I'm glad you found out it isn't the theme. I'm sorry I can't help with the plugins. I'm not running any on my test blog except the calendar.

  27. SarahSimplyMe
    Member
    Posted 1 year ago #

    Np :) I am going to upload all the plugins on my test site and go from there. :)

  28. SarahSimplyMe
    Member
    Posted 1 year ago #

    YAY!

    WP Facebook Open Graph protocol is the problem plugin! :)

    Glad I have a test site. haha :)

  29. SarahSimplyMe
    Member
    Posted 1 year ago #

    What's weird is I have had that plugin for months. :)

  30. SarahSimplyMe
    Member
    Posted 1 year ago #

    I am so happy it's working. I relied on this SO much for my brain to organize my posts!! :)

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