Do you get an error message when you save, or where do you end up? Can you send screenshots of before and after? Also, do you have any other plugins active on this site?
No error message. Here are the plug-ins I have running:
AddThis Social Bookmarking Widget
AdRotate
All in One SEO Pack
Contact Form 7
Edit Flow
FD Feedburner Plugin
Google Analytics Injector
Jetpack by WordPress.com
Spam Free WordPress
Does the issue persist after you deactivate your current plugins? Can you share screenshots of before and after?
Hello
We are having the same issue
We add users to custom user groups as an admin..then save
They show up at first but later in the day they are all erased again
We cannot get the Users to properly stay in the Usergroups
Therefore we are having trouble with users getting email notifications if they are getting pitched or assigned a story
We are willing to pay someone to help us properly config this
Are there know other plugins that dont work well with this one
We are a large news media blog and count on many of our plugins and deacivating them all is not an option at the moment.
Thanks in advance
lerosia
I’m sorry, I haven’t been able to reproduce this problem. Few more questions that might help:
- Does the problem persist with all users, or just certain users?
- Does the problem happen across all browsers?
- When you say they show up at first but then disappear later in the day, is it a consistent period of time that it takes for the users to disappear?
- What other plugins are you running? Any role modification ones?
Could it be that this is happening only with users assigned custom WordPress roles?
I’m finding that on the Edit User screen, when I assign users to custom WordPress role and then assign the User Group, everything seems to be fine. But, when I edit a User Group, the users with custom WordPress roles do not show up. They do show up in the totals on the Users in Group column, but when I actually go to the Edit User Groups screen the ones with custom WP roles are not there.
I am having the same problem. This problem is happening both in the custom roles and also in the wordpress default roles.
When I add a user to the Edit Flow Usergroups from the user-edit.php, I click Update User, when I go back to view the User I am seeing all the checkboxes empty.
This is a blocker for this plugin and I’m afraid it’s rendering this excellent and great plugin useless.
Does the problem persist with all users, or just certain users?
Yes all users – even Administrator
Does the problem happen across all browsers?
Yes
When you say they show up at first but then disappear later in the day, is it a consistent period of time that it takes for the users to disappear?
No it is consistent. However if you go to the roles you would see the users with a checkbox next to their name
What other plugins are you running? Any role modification ones?
View post on imgur.com
@yancho Do you know which version of PHP you’re using? Could it be this issue?
@daniel – any idea on our problems? This is really getting ridiculous!
We are noticing that whenever a user is modified, the whole users added to a usergroup would disappear. For example
group a has
x, y, z members
if you modify y (for example change description / password)
group a will have NO members
List of plugins used is above – please try to help us because this is really becoming a show stopper to us. Getting very hard to fix it!!!
@mindctrl Apologies for the late reply to your original comment. I think users with custom roles don’t appear when you view/edit a user group list because get_users() queries for 'who' => 'author'. If you filter that out, or add a user_level to your custom role, the users should show up.
@yancho I’m having a really difficult time reproducing 🙁 Where are you editing the user? Can you try deactivating the Extra User Fields plugin (or other plugins) to see if the problem is linked to another plugin?
Daniel, thanks for the heads up. Filtering that fixed my problem.
To those who are having problems with users assigned custom roles not showing up in the Edit Groups screen, the following code should help.
<?php
function jp_edit_flow_show_all_users() {
$args = array(
'fields' => array(
'ID',
'display_name',
'user_email'
),
'orderby' => 'display_name',
);
return $args;
}
add_filter( 'ef_users_select_form_get_users_args', 'jp_edit_flow_show_all_users' );
