WordPress.org

Ready to get started?Download WordPress

Forums

EasyRotator for WordPress - Slider Plugin
[resolved] [Plugin: EasyRotator for WordPress - Slider Builder] WordPress Connector Error (10 posts)

  1. leonhedding
    Member
    Posted 2 years ago #

    Just installed and trying to create a rotator. But I am getting the below error which keeps me from using the plugin at all.

    WordPress Connector Error
    An error occurred while making a WordPress Connection API call. The response was unable to be parsed. Details:

    TypeError: Error #1085

    http://wordpress.org/extend/plugins/easyrotator-for-wordpress/

  2. Malick_M
    Member
    Posted 2 years ago #

    I'm having the exact same problem ...

  3. DWUser.com
    Member
    Plugin Author

    Posted 2 years ago #

    Hi @leonhedding and @Malick_M,

    Thanks for using EasyRotator for WordPress, and I'm sorry you're experiencing trouble. This error indicates that an error is occurring on the server. To help me determine the issue, can you each please send your server's PHP error log? (Contact your webhost if you're unsure of how to get this log file.)

    Sincerely,
    Drew O'Neill

  4. leonhedding
    Member
    Posted 2 years ago #

    I am not finding anything in the error log for php. I enabled the php error_log and am not seeing anything and before that I did not see anything in the Apache error log. The files are empty.

  5. DWUser.com
    Member
    Plugin Author

    Posted 2 years ago #

    Hi @leonhedding,

    Can you please open a support ticket on our website and send temporary login credentials to your site?

    Sincerely,
    Drew O'Neill

  6. leonhedding
    Member
    Posted 2 years ago #

    Unfortunately at this moment the server is running on an internal virtual machine not accessible from the internet so I can't give you temporary login access. Are there any other options for verbose logging that I can try?

  7. DWUser.com
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    Please send the debug_WPAPI.xml log file referenced in this article: http://www.dwuser.com/support/easyrotator/kb/common-editor-application-errors/ .

    Sincerely,
    Drew O'Neill

  8. leonhedding
    Member
    Posted 2 years ago #

    Thanks, I was able to get it working now. My Bad Behaviour Security plugin was blocking the application. I quickly determined that when I reviewed the debug log file. Everything works fine now.

  9. DWUser.com
    Member
    Plugin Author

    Posted 2 years ago #

    Hi,

    Thanks for the update. To help any other users who may experience this issue, can you please post the relevant log excerpt that you used to identify the problem, as well as the change you made to solve the problem?

    Thanks!

    Sincerely,
    Drew O'Neill

  10. leonhedding
    Member
    Posted 2 years ago #

    Sure I can do that.

    This is the excerpt from the log file with the part in bold what I search for. I then went into the Bad Behaviour plugin and whitelisted my IP address to allow me to connect. The failure to connect was actually also showing up in the Bad Behaviour logs when I looked at them.

    ---------------------------------------------------------
    DEBUG OUTPUT / StorageAdmin.listDir - Thu Jun 7 22:17:33 GMT+0100 2012:
    ---------------------------------------------------------
    WP API Call Raw Output:
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <!--< html xmlns="http://www.w3.org/1999/xhtml">-->
    <head>
    <title>HTTP Error 403</title>
    </head>
    <body>
    <h1>Error 403</h1>
    <p>We're sorry, but we could not fulfill your request for
    /wordpress/wp-content/plugins/easyrotator-for-wordpress/engine/main.php?action=api&nocache=1339103851532 on this server.</p>
    <p><strong>You do not have permission to access this server. Data may not be posted from offsite forms</strong>.</p>
    <p>Your technical support key is: <strong>c0a8-0195-cd36-1abb</strong></p>
    <p>You can use this key to <a href="http://www.ioerror.us/bb2-support-key?key=c0a8-0195-cd36-1abb">fix this problem yourself</a>.</p>
    <p>If you are unable to fix the problem yourself, please contact <a href="mailto:family+nospam@nospam.heddingsomewhere.org">family at heddingsomewhere.org</a> and be sure to provide the technical support key shown above.</p>

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.