• Resolved tracersa

    (@tracersa)


    Hello,

    I am using fancybox with contact form 7 to popup the form. For past one month it was working fine, but suddenly the popup doesn’t work anymore! I am assuming this has got to do with the recent update??

    here is the code used:

    <a class="fancybox" href="#contact_form_pop">Contact Us</a>
    <div class="fancybox-hidden" style="none;">
    	<div id="contact_form_pop">[contact-form-7 id="5248" title="Contact Form]</div>
    </div>

    http://wordpress.org/extend/plugins/easy-fancybox/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi, your code is correct so there must be something else going on.

    Is it not working at all or is the overlay showing up but no content?

    Maybe a conflict with other javascript? Or are there script files missing from the page source or maybe inaccessible?

    Do you have a debug toolbar for your browser that tells you about any javascript errors occurring?

    A link to your site might help 🙂

    Thread Starter tracersa

    (@tracersa)

    Here is the link:

    http://www.utahconsumeradvocate.com/

    the contact form 7 is working fine, but fancy box popup is not.

    As for javascript debug toolbar, no I don’t have any. I am not a javascript expert so I have no idea

    Sorry, at this moment your server responds with status 500 Internal Server Error so I cannot see your WordPress site. Check your error logs for PHP errors to find out what is happening.

    Please let me know when your site is back up. Good luck 🙂

    Thread Starter tracersa

    (@tracersa)

    Its back up..Now check please

    OK, lots of errors going on there… First there are many 404 not found errors that make your site VERY slow because each 404 request is processed by wordpress! Then there are some deal-breaker javascript errors.

    You’ll have to:
    1. fix or get rid of the plugins PDF PPT Viewer and Featured Content Gallery;
    2. get rid of the hard-coded call to an outdated jQuery library in the theme footer.php template (this one is actually the cause of fancybox not working, along with many other javascript errors);
    3. fix or get rid of all the other script file inclusions and javascript following that jQuery library call in the same footer.php file…

    That should make it work 🙂

    Thread Starter tracersa

    (@tracersa)

    Thanks a lot. I tried out the removal of unnecessary script and it has started working, the fancy box I mean. But I am still looking at the other points because I do need featured content gallery plugin.

    As for 404 error..I just saw from chrome javascript console. I can’t seem to understand from where links like these are being loaded from? e.g css/jquery.ui.tabs.css Failed to load resource: the server responded with a status of 404 (Not Found).. Any help

    That particular sile seems part of your theme. Check if that is installed correctly and if the file is actually there. Same for other files, either part of the theme or part of any plugin…

    When faced with a 404, start by looking on your hosting domain if the files are actually there or not. If not, re-install the theme or the plugin. Is they are there (and in the right place) then try to access them directly with your browser and after that, check the error log file on your server/hosting domain to find out why they are not being served on request…

    Thread Starter tracersa

    (@tracersa)

    Thanks a lot! That fixed it..there was another weird link appearing in the header so I removed it and reinstalled plugin and it started working!

    Again thanks for your help

    Ok, i am having the exact same issue.

    When i make a page for the pop up, it works perfect, but when i put it into a template page for actual use, it does not pop up or it will not load my contact form. No Clue why.

    Can anyone please help me!!!

    MaricopaCountyHomeShows, it sounds like an issue with the template… Or maybe I’m misunderstanding?

    RavanH – I think it had something to do with the Flash on my home page. Soon as Fancy box was activated, anything with flash quit working. I ditched it and started using SimpleModal Contact Form.

    Thanks for your help tho!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘[Plugin: Easy FancyBox] popup not working’ is closed to new replies.