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Duplicator
[resolved] Install Failure (9 posts)

  1. MikeySpice
    Member
    Posted 2 years ago #

    I am trying to install a WP app to my hosted domain using Duplicator (0.2.9) and it is failing somewhere after the "Pre-Checks Completed" step. No further status updates are displayed and eventually the script just stops.

    Before starting the install I emptied the host directory and cleared my browser cache. Also confirmed that I have plenty of available disk space. The Duplicator database connection test worked successfully.

    I don't know if this is a clue but, after the install.php aborts, the ZIP is expanded on the host and the expanded wp-config.php is still showing the DB login credentials from my local environment rather than the ones I entered into the install.php form for my hosted environment.

    The last entry in the log reads:

    copying files
    -source:/home/appname/public_html/beta/20120703_appname_4ff3141e68633
    -target:/home/appname/public_html/beta
    copy completed
    removing source dir:/home/appname/public_html/beta/20120703_appname_4ff3141e68633
    source dir removed

    Any ideas are appreciated. Thank you!

    http://wordpress.org/extend/plugins/duplicator/

  2. Cory Lamle
    Member
    Plugin Author

    Posted 2 years ago #

    Hey MikeySpice!

    I believe it may have timed out on your server. If you want to try the next version which should be out in the next few weeks it has an improved deployment time which may get you past any timeout restrictions you have on your server. Just shoot me a support ticket and I'll hook you up with the next version.

    Thanks

  3. MikeySpice
    Member
    Posted 2 years ago #

    Thank you. I hope I can get an alpha version of the next version now because I need to get my site live asap.

    I already posted a support ticket. The timestamp is 2012-07-03 12:42 and the title is "Install Error." I'll follow-up further on the ticket.

    Thanks again.

  4. MikeySpice
    Member
    Posted 2 years ago #

    I've been waiting a couple of days for a solution to this problem so that I can post my site to my hosting provider. The client is getting understandably anxious. Is there anything you can do to help me resolve this today or tomorrow? I have also sent you a support ticket. Thank you.

  5. Cory Lamle
    Member
    Plugin Author

    Posted 2 years ago #

    Hey MikeySpice,

    The next version should be on its way to your e-mail box :)

  6. MikeySpice
    Member
    Posted 2 years ago #

    Thank you. This new version solved my problem. Excellent plugin and very impressive support. Congratulations.

  7. Cory Lamle
    Member
    Plugin Author

    Posted 2 years ago #

    Excellent! Let me know if there is any issues you run into in the future...

    Cheers!

  8. kahrenr
    Member
    Posted 1 year ago #

    Hi,

    I am having the same problem as MikeySpice outlined above.

    The installer hangs at Prechecks complete.

    I am using the latest version of WordPress and the Duplicator plugin.

    Could I also try the new version if different to the latest downloadable option on WordPress.org?

    Thanks for the fantasic plugin!!

  9. Cory Lamle
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kahrenr,

    Just submit a support ticket and I'll hook you up with the next version...

    Thxs

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