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Dreamgrow Scroll Triggered Box
[resolved] Triggered Box Not Showing (5 posts)

  1. Juli_Becker
    Posted 1 year ago #

    After installing the plugin and testing it out by entering my own email address, the box no longer appears on my blog, http://julibecker.com. Is this because I entered my own email address? I set the # of days for the box to stay hidden to 0 after someone has closed the box in case that was the reason, but I am still not getting the box to pop up.

    I have also uninstalled the plugin and reinstalled it with still no luck.

    Any insight would be appreciated,

    Juli Becker


  2. madisn
    Plugin Author

    Posted 1 year ago #

    Have you tested the box in a new browser or incognito window ?
    The problem cannot be in the email address you have entered.

    It is hard to help you because the plugin is not active anymore.

  3. seowebgirl
    Posted 1 year ago #

    I am having the exact same problem and have also uninstalled and reinstalled. I really like the plug-in and hope there is a fix.

  4. John.Lang
    Posted 1 year ago #

    Hi Juli,

    I had a similar issue ... the solution had two steps.

    (1) Set the cookie timeout to 0 days, like you have done.

    (2) Clear the web browser cache, completely. In chrome I had to give it a complete lobotomy before it started to appear again. Navigate 'Tools' -> 'Clear Browsing Data' then select 'the beginning of time' and tick EVERYTHING. This also logged me out of everything else I was doing at the time ... oh, well.

    Close the web browser and re-start the application ... then the scroll-triggered-box started to work again.

    Kind regards,

  5. madisn
    Plugin Author

    Posted 11 months ago #

    Check out the new version (1.3.1). I have added an information about box visibility and option to show the box again.

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