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[resolved] Plugin doesn't update (2 posts)

  1. dnlsrl
    Member
    Posted 11 months ago #

    Either manually or from wordpress, the plugin doesn't update. It can't delete the previous files.

    http://wordpress.org/plugins/contact-form-plugin/

  2. bestwebsoft
    Member
    Plugin Author

    Posted 11 months ago #

    Hi,

    It is highly likely that wordpress lacks the rights to install the plugin. It is necessary to delete the folder with the plugin via ftp and re-install the plugin. If the error recurs (Plugin install failed), you will have to give the folder wp-content/plugins 755 permissions and try again.

    Sincerely,
    Support Team

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