WordPress.org

1. coloradocolin
   Member
   Posted 1 year ago #

   Using both the legacy XML export and the default XML export from Disqus, I get the message: Invalid file: Please upload a valid Disqus export file.

2. gassenhower
   Member
   Posted 1 year ago #

   Same problem here!
   Tried both export formats, got the same error message. Help is appreciated.

3. gassenhower
   Member
   Posted 1 year ago #

   *bump*

4. gassenhower
   Member
   Posted 1 year ago #

   Hey @coloradocolin: Since nobody seems to read this I'm asking myself if you've found a workaround for this issue? Managed to import anything from disqus during the last four weeks?

5. coloradocolin
   Member
   Posted 1 year ago #

   @gassenhower -

   Unfortunately, no. I contacted disqus directly and they asserted that something must be wrong with my theme or a conflicting plugin. I spent about four days trying all kinds of things and then eventually gave up. Luckily, I only lost about 2 months of comments. After this experience, I am over the whole 3rd party comment thing. With wp built in threaded comments and facebook connect I can duplicate most of the functions that disqus served.

   What I have learned is if you care about your comments, don't let your them out of your control!

6. gassenhower
   Member
   Posted 1 year ago #

   Yes, you're absolutely right regarding third party companies, @coloradocolin. But since I'm migrating from a Tumblr blog to my self-hosted WordPress installation I don't have much of a choice: transfer all comments manually or loose them – WTF!
   But thank you for your reply anyway!

   By the way: I just followed Disqus' advice, deactivated all other plugins and changed my blog's theme to Kubrick. After that I tried to upload both file formats. Guess what I got? "Invalid file. Please upload a valid Disqus export file"…

7. coloradocolin
   Member
   Posted 1 year ago #

   If you have a wordpress comment export file, you might be able to open the xml file from disqus and do a find/replace in a text editor and remap each of the fields in the disqus xml to match the wordpress file. It might be a little tedious and time consuming, but if you have a lot of comments it might be faster than manually copying them.

8. gassenhower
   Member
   Posted 1 year ago #

   Tried that, but found out that the structure of both XML files was too different for a quick workaround. Copied all the comments manually, took me an hour or two. Or more.

   But I learned that I will have to warn people who want to use Disqus. It's a f***ing one-way road! Way better to have your and your friends comments under your own control.

Topic Closed

This topic has been closed to new replies.