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Disqus Comment System
Something Wrong? (4 posts)

  1. nickaster
    Member
    Posted 2 years ago #

    Apparantly for a few days now Disqus has had a hard time logging people in to Facebook and Google+ (possibly other thing but that's all I tested)... It just gives a generic error that "something went wrong" ... my URL is http://www.triplepundit.com in case it matters, but first want to check is something is generically screwy in the Disqus world?

    http://wordpress.org/extend/plugins/disqus-comment-system/

  2. nickaster
    Member
    Posted 2 years ago #

    Anyone having same problem?

  3. giannii
    Member
    Posted 2 years ago #

    Hi Nick,

    This is Giannii from Disqus. Our service itself hasn't been experiencing any issues with Google or Facebook logins. You can always check our service status at http://status.disqus.com. I have a couple questions that will help us reproduce what you've experiencing.

    - What browser and version are you using?
    - What happens after you authenticate?
    - Do you get an error message? If so can you post the error number?
    - Are these profiles merged with your Disqus account? If so you can revoke access and re-add them under Edit Profile and Services.

    Regards,

  4. nickaster
    Member
    Posted 2 years ago #

    Thanks Gianni...

    Okay - does not seem to be browser specific. I've testing in Safari and FF. Also many people have written me to complain about it from all sorts of browsers.

    I never get to the point of allowing authentication. If I log into facebook manually and come back I still get the error.

    The error is non-specific. It just says "An error occurred. Please try again later."

    What do you mean by "profiles merged with Disqus account"? The facebook profiles? I don't think so - I created a fake facebook profile that has never been used before to test this and I still get the same problems.

    You should be able to see for yourself here - http://www.triplepundit.com

    THanks a million!

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