WordPress.org

1. helton
   Member
   Posted 4 months ago #

   Suddenly Disqus has started displaying comments form and thus accepting comments on posts where Discussion has been turned off via WP Editor (ie there is no checkmark against Allow comments on those posts.)

   It used to respect that setting. Is this a bug? If yes, is there a workaround?

   Thanks in advance.

   http://wordpress.org/extend/plugins/disqus-comment-system/

2. helton
   Member
   Posted 4 months ago #

   Could anyone confirm if this is indeed an issue before I either disable Disqus or investigate further with my installation, please?

   All my old posts with comments turned off are now receiving trolling/spamming comments again (which I really do not want!) :( and I don't want Disqus uninstalled!

   Thank you.

3. Talton
   Member
   Posted 4 months ago #

   This would most likely have something to do with your theme. To test, try changing your theme to see if this still occurs.

   Disqus also allows you to close your comments outside of WordPress using the inline settings shown here: http://dl.dropbox.com/u/31679327/Screenshots/2ha.png

   Additional information on closing your commenting threads through Disqus can be found here: http://docs.disqus.com/help/18/

   If you have any other questions, feel free to send us a note via our support page: http://disqus.com/support

4. helton
   Member
   Posted 4 months ago #

   Thank you Talton. I ended up closing the thread via Disqus outside of WP Editor.

   I will dig deeper into the theme later, the theme hasn't changed and this bug only just started affecting it after WP upgrading to 3.3.1.

   Thank you.

5. Talton
   Member
   Posted 4 months ago #

   Something else that might be happening is that you may have approved comments within WordPress for that post or page. If so, WordPress will continue to keep that post open. If you'd like to removed comments from that page entirely, you'll need to unapprove all comments for that page within WordPress.

   You can see whether or not this Page has approved comments from the Pages > All Pages tab shown here: http://dl.dropbox.com/u/31679327/Screenshots/2hu.png

   Click the comment bubble and it'll take you to a list of all the comments on that specific page where you can unapproved them in bulk.

6. helton
   Member
   Posted 4 months ago #

   Thank you Talton.

   The posts in question all have existing published comments, but the commenting was turned off so that no new comments are received.

   I actually assumed that's the purpose of the per-post Allow Comments setting (ie, turn off/on receiving new comments, but keep displaying the old ones.) Disqus was also respecting this until something happened either with my theme or WP upgrade to 3.3.1.

   Thanks.

Reply

You must log in to post.