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Disqus Comment System
Comments Closed on random posts (5 posts)

  1. wpaholic
    Member
    Posted 2 years ago #

    I have several authors and comments are being closed on seemingly random posts. Looks like this started around mid-January as a google search of my site for "Sorry, comments are closed on this post" shows earliest instance as Jan 16.

    I asked authors to enable the comments, and check the default status of the comments checkbox but they say they are enabling. I enabled on one post that was disabled, but it seems to have switched back to disabled (unchecked). Plugin conflict?

    site is arsenalxxxxxxxxinsider.xcom remove the "x's"

    http://wordpress.org/extend/plugins/disqus-comment-system/

  2. Tyler Hayes
    Member
    Plugin Contributor

    Posted 2 years ago #

    Hi there,

    That message is the default WordPress message for when comments are closed in WP itself, not the Disqus message. Here's what the latter looks like: http://dl.dropbox.com/u/15229959/Screenshots/1cr.png.

    Disqus does not enable/disable comments in WordPress itself. We'd recommend looking through your WP settings — specifically WordPress > Settings > Discussion to see if comments are set to close after a certain number of days — and other plugin settings in case another plugin may be causing this.

    Best,
    Tyler
    http://docs.disqus.com
    http://disqus.com/support

  3. wpaholic
    Member
    Posted 2 years ago #

    Hmm, ok. Any ideas of any conflicts with Pressjunkie themes or the native WordPress comment system? Any plugins like Subscribe To Comments Reloaded Plugin cause conflicts? Should I have other commen systems disabled, like within my theme settings?

  4. wpaholic
    Member
    Posted 2 years ago #

    The option " Automatically close comments on articles older than days" is not enabled. Any other settings I should consider?

  5. archon810
    Member
    Posted 2 years ago #

    Turn off the DISQUS plugin for a moment and see if WordPress still says comments are turned off in those posts. If it does, then something else closed them on your side. If not, then something is wrong with DISQUS or someone closed the comments in DISQUS itself in certain posts (see http://docs.disqus.com/help/18/ for more info).

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