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Cookie Law Info
Nothing happens (4 posts)

  1. grahamjones
    Member
    Posted 2 years ago #

    It installs OK and I can set up all options. All scripts appear to load but all that appears is a small banner saying Privacy and Cookies. There are no buttons on the banner and nothing happens when you click on it.

    http://wordpress.org/extend/plugins/cookie-law-info/

  2. richardashby
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Graham,

    What's the URL?

    In any event, this is probably caused by another script/plugin clashing with this plugin, or (in your case less likely) a theme issue. There are a few other threads with similar issues, in each case it was caused by one of those reasons. Might help you diagnose it.

    Hope that helps

  3. grahamjones
    Member
    Posted 2 years ago #

    Thanks for offering to help. I tried another plugin (UK Cookie Consent) to do the same thing which works perfectly.

  4. richardashby
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Graham, glad you found a solution that works for you.

    For anyone else who has a similar issue, it is usually caused by either:

    - a conflicting page script / plugin
    - jQuery being overridden in the theme or by another plugin
    - the way the theme is coded (e.g. wp_head and/or wp_footer action hooks either missing or in the wrong place).

    From experience, it's not usually an error with the Cookie Law Info plugin, however I'm usually able to help fix the issue if you let me know the URL.

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