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[resolved] Token doesn't convert to actual contact form (2 posts)

  1. samlj
    Member
    Posted 2 years ago #

    When I put [contact-form] on the web page, it just puts that, "[contact-form]", instead of the form itself.

    http://wordpress.org/extend/plugins/contact-form-plugin/

  2. bestwebsoft
    Member
    Plugin Author

    Posted 2 years ago #

    Hello,

    Please follow the instructions below:

    1) Please be sure that Contact Form plugin is activated.
    2) Please check the template, and be sure that content of your pages is displaying through 'the_content()' or 'the_excerpt()', then WordPress functional will work correctly with shortcodes. If there is no such kind of function, then the shortcode is displaying as a text, and it is not handled by WP.
    3) Please contact us for further instructions.

    Regards,
    Oksana Chernushkina
    BestWebSoft

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