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[resolved] No emails come in (6 posts)

  1. mouseyes
    Member
    Posted 2 years ago #

    I have installed it via FTP and inserted the shortcode. The form appears, but it doesn't send any emails. Not sure what to do troubleshoot this.

    http://wordpress.org/extend/plugins/contact-form-plugin/

  2. bestwebsoft
    Member
    Plugin Author

    Posted 2 years ago #

    Hello,

    Please follow instructions below:

    1) Please check plugin's settings '/wp-admin/admin.php?page=contact_form.php'

    2) Instead of administrator 'email' choose another 'email'('Use this email:' block) - for example, gmail account or similar.

    3)Have you get notifications about new users registration? If not, perhaps you didn't configure email sending. Then You need to install an extra plugin called WP-mail-SMTP and configure it.

    Regards,
    Oksana

  3. shearer123
    Member
    Posted 2 years ago #

    I've just installed this (via uploading the php to cpanel).

    I've got no idea where the admin emails go so I can't check this so I changed it to a personal email.

    Tried a hotmail and a gmail, but I don't get an email back in either.

    Just another point - if you change the display text it just reverts back to the original text when you save it.

    Thanks

  4. bestwebsoft
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    It is possible that you didn't set up email sending option for your website.
    Please install an extra plugin called WP-mail-SMTP and configure it.

    Best regards,
    Oksana

  5. shearer123
    Member
    Posted 1 year ago #

    Thanks, done that and its working now.

  6. bestwebsoft
    Member
    Plugin Author

    Posted 1 year ago #

    Good to know that the issue is resolved.

    Best regards,
    Oksana

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