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[resolved] Mails coming through as text with html code (10 posts)

  1. gigglesza
    Member
    Posted 2 years ago #

    We've installed the contact form on our site, but whenever anyone submits a message the mail comes through as a text mail with the html code in it. Please urgently assist?

    http://wordpress.org/extend/plugins/contact-form-plugin/

  2. bestwebsoft
    Member
    Plugin Author

    Posted 2 years ago #

    Hello,

    Please follow instructions below:

    1)Please update plugin to the latest version (perhaps this error is fixed already).
    2) Please send a text message to your e-mail address and check your mail via browser, not via Outlook or other applications.
    3) If this error is still persist, please contact us for further instructions.

    Regards,
    Oksana Chernushkina
    BestWebSoft

  3. raynbo
    Member
    Posted 2 years ago #

    I too have the problem of the mail coming through as a text mail with the html code in it.
    Just installed v3.19 latest and running wp 3.4

    any ideas please?

  4. bestwebsoft
    Member
    Plugin Author

    Posted 2 years ago #

    Hello,

    Please go to the plugin settings page, in 'Additional options' block try to replace 'What use?' with 'Wp-mail' or 'Mail' (depending on what you've choosed).

    Regards,
    Oksana

  5. raynbo
    Member
    Posted 2 years ago #

    wp-mail does not send any mail for me
    Ray

  6. raynbo
    Member
    Posted 2 years ago #

    everything ok now - my fault
    I had 'php safe mode on'
    switched it off and it sends mail as it should

    thanks
    Ray

  7. bestwebsoft
    Member
    Plugin Author

    Posted 2 years ago #

    Ray,

    We are glad to know that the issue was resolved.

    Best regards,
    Oksana

  8. dgr1192
    Member
    Posted 1 year ago #

    from Plugin Authour:
    Hello,
    Please go to the plugin settings page, in 'Additional options' block try to replace 'What use?' with 'Wp-mail' or 'Mail' (depending on what you've choosed).
    Regards,
    Oksana

    I set mine from Mail to WP-Mail and it worked. Thank you!!!!!!

    However, when I change the name in the "Change FROM fields of the contact form" field of the Setting panel, and the then click "Save Changes", the name does not change.

    How can I change the name?

    Thanks again and I really like this form.

    DGR

  9. bestwebsoft
    Member
    Plugin Author

    Posted 1 year ago #

    dgr1192,

    What plugin version and WordPress version you have? Because everything is changing when testing on the latest wordpress versions and plugins versions.

    Regards.

  10. dgr1192
    Member
    Posted 1 year ago #

    Just updated the form to the new version of WP and Contact Form and everything working perfectly.
    Thanks!!!!!!!!!!!!!!!!!!!

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