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Contact Form 7
[resolved] The spinning arrow is spinning all the time (36 posts)

  1. TF28
    Member
    Posted 2 years ago #

    Hi any idea why the spinning arrow would spin all the time?

    Thanks!

    http://wordpress.org/extend/plugins/contact-form-7/

  2. Rudolfo
    Member
    Posted 2 years ago #

    I have the same problem.
    The form is send, but the arrow keeps on spinning.

    I tried to use the default theme and deactivate the plugins, but that was not the solution.

    Please help!

  3. ruben86
    Member
    Posted 2 years ago #

    Same problem here!
    The loading arrow keeps on loading after clicking send.
    I my case the field is not send in my case.

    Could it a firewall issue?

  4. Rudolfo
    Member
    Posted 2 years ago #

    I have solved the problem to install WordPress again.

  5. cadred
    Member
    Posted 2 years ago #

    I have the same problem and need this fixed fast. My site is based on feedback and orders and content from my visitors. I have no idea how long this has been happening but I am losing business and will use a new plugin if this is not resolved very soon. Please help.

    P.S. a new install of wordpress is not an option for me.

    Thanks for the help.
    Simon

  6. esmi
    Forum Moderator
    Posted 2 years ago #

  7. cadred
    Member
    Posted 2 years ago #

    I have turned of all of my plugins. The only one I think that made changed to my site is Bullet Proof Security. Is there a known conflict with that?

  8. amstim20
    Member
    Posted 2 years ago #

    I have the same problem. It was reported to me last week after the site operating for a long time. I'm not aware of any changes i did before it stopped working. Anyone identify what the problem is and the solution?

    cadred - I added a CC to the email so that the customer will get a copy of the contact email and know that the email went out, even though they still see the spinning arrows and don't receive the confirmation message.

  9. amstim20
    Member
    Posted 2 years ago #

    Thanks Simon,

    I applied the new version of the plugin earlier today but it did not correct the problem.
    Your code did however!

    Thanks for taking the time to reply. If you are in Amsterdam ever, I owe you a beer!

    Kind regards,

    Tim

  10. jennavery42
    Member
    Posted 2 years ago #

    Would love to know what Simon's code trick was for amstim20. I have this plugin on two sites running Genesis, and it's working on one but not the other.

    Working
    http://jennaavery.com/contact

    Not working
    http://clearreflectioncoaching.com/contact

    I deactivated all other plugins and tried the default theme.

    I deactivated Contact Form 7 and deleted via FTP and reinstalled.

    Still not working.

    Suggestions?

  11. amstim20
    Member
    Posted 2 years ago #

    It was posted here on this page but then it went away??? don't know why. you can send me an email directly at timrease (at) gmail (dot) com, or maybe Simon will post it again?

    - Tim

  12. cadred
    Member
    Posted 2 years ago #

    I see today that there is a new version of the plugin available. I am not sure if that fixes the problem.

    I am not sure who to thank for this fix but;

    If you go to your contact forms (not the code editor or anything like that) just the form you have made and add to the left side of the screen, into the form section

    <p style="visibility:hidden;">[file upload]</p>

    that form will work. You have to add it to each form that is not working.

    I know this has been hard to solve for many people like me and I was grateful to find this fix even if it is not the proper fix.

    Again, I am not sure if the updated plugin as of toady fixes the issue. It might.

    Simon

  13. jennavery42
    Member
    Posted 2 years ago #

    I did try the new update and had no success.

    I just tried inputting that code into the form area and didn't get it to work either. I put at the top of the form and at the bottom of the form, still no luck.

    here's a screenshot of trying it at the top
    http://www.clearreflectioncoaching.com/Picture28.png

    Maybe someone will see some other error I've made and can't see?

    I've never had problems with this plugin on my other site, I can't figure it out. :(

  14. MysticalMatt517
    Member
    Posted 2 years ago #

    I was having the same issue. Just found a solution to my specific problem.

    I have the WP Super Cache plugin installed. Since my site is fairly static I use the "preload cache" option.

    Earlier today I updated the Contact Form 7 plugin, but didn't rebuild my cache files in WP Super Cache. This caused the endless spinning circle issue.

    I cleared the cache files and rebuilt it. Everything's back to normal. Yea!

    TLDR: Check to see if you've got some soft of cacheing system installed. If so, clear it and rebuild.

  15. Zane
    Member
    Posted 2 years ago #

    I have the same issue. Spinning arrow spins all the time. Form works fine other then the arrows.

  16. esmi
    Forum Moderator
    Posted 2 years ago #

  17. jennavery42
    Member
    Posted 2 years ago #

    @esmi, Seen that already and tried the solutions mentioned: disabling all plugins and using the default theme. Didn't work

  18. Zane
    Member
    Posted 2 years ago #

    Hello esmi. Thank you for the quick reply.

    The only item I see in the FAQ with regards to the spinning arrows is #15.
    "The spinning arrow icon shows up once I submit a form, but then nothing happens."

    As you can see by my post above this has nothing to do with my issue. The arrow spins all the time from page load. And the form submission process works fine. The only issue is a constantly spinning arrow.

    In short, if you tell me where in the plugin this line of code is

    <img class="ajax-loader" style="visibility: visible; zoom: 1; opacity: 1; " alt="Sending ..." src="/wp-content/plugins/contact-form-7/images/ajax-loader.gif">

    I can remove it and be on my way (I don't need the animation). Thank you.

  19. jennavery42
    Member
    Posted 2 years ago #

    Sorted out that in my case (see above) that there was a problem being caused by my feedblitz subscription code that was causing the search button to also malfunction. Updated the feedblitz code, and voila, all was working again.

    Thanks for the suggestions and help, everyone!

  20. tojeivan
    Member
    Posted 2 years ago #

    I had the same problem, form validation was not working and after submitting the arrow continues spinning indefinitely. However email would arrive. The only plugin I installed after Contact form was working was Akismet, disabled it did not help, and I upgraded to newer version of WordPress now 3.0, contact form is version is 2.4.2.

    I'm happy t report that for me Simon's solution (in Cadred's post above) works.

    Once again, add to your contact form in form creation window at the top:
    <p style="visibility:hidden;">[file upload]</p>

    Worked for me :)

  21. evanpike
    Member
    Posted 2 years ago #

    Same problem, none of the solutions here work for me. Can anyone else help?

  22. davidperriard
    Member
    Posted 2 years ago #

    I have the same problem. solved it by removing any file upload field. it works like that. but i need the file upload field :)
    any ideas?

  23. grollaz
    Member
    Posted 2 years ago #

    Hi, the hack with
    "<p style="visibility:hidden;">[file upload]</p>"
    worked for me too.

  24. davidperriard
    Member
    Posted 2 years ago #

    OK... i have searched through forums and found a solution to my particular problem:
    I'm using mystique theme and got a jquery problem. now i've just overwritten the js folder of the theme with the js folder of Mystique-Version 1.7.2
    :)

  25. Zane
    Member
    Posted 2 years ago #

    davidperriard,

    Not sure I follow. It sounds like you just said you updated the js folder of the theme with the js folder of the theme (Since Mystique is your theme).

    Are you saying the theme provider provided an update which fixed this issue?

    I appreciate any input you can provide. Thx.

  26. Zane
    Member
    Posted 2 years ago #

    I was able to remove the spinning arrows by editing

    contact-form-7/modules/submit.php

    Find:

    $html .= '<img class="ajax-loader" style="visibility: hidden;" alt="' . esc_attr( __( 'Sending ...', 'wpcf7' ) ) . '" src="' . esc_url_raw( $src ) . '" />';

    Replace with:
    $html .= '';

  27. Oriana
    Member
    Posted 2 years ago #

    Hi,
    I'm having an odd issue: the contact form is working fine on my local installation, but not on the live server: the loading arrow keeps spinning and the form is not sent.
    The form validation though works correctly (i.e. I get the warnings when I try to send an empty form)

    I've updated the plugin to the latest version, turned off all the other plugins, tried all the above solutions, and still it doesn't work on the live server. Any idea what it could be?!?

    I've also checked that the hosting server allows function php mail() and it does...

    Any help is much appreciated.. I really don't know what else to try...

  28. Michael Albers
    Member
    Posted 2 years ago #

    Hi, I'm too having the spinning arrow problem after clicking send. I found out that in my case it is happening on a form on a members only page. It is not happening on a form that is visible to everybody.

    Also when i disable Buddypress, the problem is not occuring.

    Anybody else experienced this? I could do with some help on this one, since i tried all suggestions that are in the faq of the plugin.

  29. kelliecrye
    Member
    Posted 2 years ago #

    This fix also worked for me. Thanks a bunch!

    <p style="visibility:hidden;">[file upload]</p>

  30. frankwlf
    Member
    Posted 2 years ago #

    How does this works: <p style="visibility:hidden;">[file upload]</p> ?

    I got the same problem, however when I put the <p style="visibility:hidden;">[file upload]</p> within my form, the upload button disappears? So how should this work?

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