AngieC
Member
Posted 10 months ago #
cf7 is sending the email, the email is reaching the destination, and the ajax event is even registering in google analytics. The issue is the green confirmation box never appears and the form never refreshes to be clear of text. cf7 says this is an interaction with a plugin, but we have another successful form running on the site, so I was wondering how to figure out if this was an interaction with my theme because the box is placed on the "contact" page. The theme came with a contact form, but the form was unable to track an ajax event for google analytics.
Here's the page: http://www.cookbookpublishers.com/contact/
Thanks for all your help!!!
Angie
http://wordpress.org/extend/plugins/contact-form-7/
AngieC
Member
Posted 10 months ago #
Hi Everyone, I've been to the CF7 site and done all that is requested when trying to solve this- to no avail. Can anyone help? My client is beyond angry and I have no idea what to do to make it better. Thanks. :)
biswajeet
Member
Posted 10 months ago #
Hi AngieC, if messg is successfully submitted then messg sent confirmation box should appear. Check what ajax response you are getting?
sunhawk
Member
Posted 10 months ago #
I've also been having this issue, the emails go through but the spinning arrow never resolves into a confirmation, I would like a fix for this as well. I haven't modified my CF7 beyond the normal available options in Settings.
AngieC
Member
Posted 10 months ago #
francescoM
Member
Posted 10 months ago #
Hi All,
as well for me this post worked!
thanks AngieC for the suggestion