Forums

Contact Form 7
Reply not working (4 posts)

  1. mme
    Member
    Posted 4 months ago #

    Hi,

    I have setup the contact form 7 to send me the form as well as to send the person who filled in the form to receive an email.

    However when I press reply it has my email as the reply to address.

    What have I done so far:

    - Added additional headers: such as Reply-to, From

    It works with additional headers on the iPhone however when just doing it in Gmail it does not work.

    http://wordpress.org/extend/plugins/contact-form-7/

  2. Takayuki Miyoshi
    Member
    Posted 4 months ago #

    How have you setup that in detail?

  3. mme
    Member
    Posted 4 months ago #

    Hi,

    Thanks for your reply.

    I have setup Contact form 7 as follows:

    --

    Mail 1:
    To: info@mywebsite.com
    From: "[your-name]" <[your-email]>
    Subject: Contact - [your-subject]

    Additional Headers:
    From: "[your-name]" <[your-email]>
    Reply-to: "[your-name]" <[your-email]>

    --

    Mail 2:
    To: [your-name] <[your-email]>
    From: "Website NAME" <info@mywebsite.com>
    Subject: [your-subject]

    Additional Headers:
    Reply-to: "Website NAME" <info@mywebsite.com>

    --

    With WP-MAIL-SMTP:

    I have it setup to send through gmail using "Send all WordPress emails via SMTP." option.

    Thanks,

    mme

  4. karl-johan
    Member
    Posted 4 months ago #

    I have this same problem. Same configuration.

    However, I do not always get the wrong reply address, only sometimes.

    I just started forwarding emails received through our website to Zendesk which makes this an even bigger problem.

    Any ideas?

Reply

You must log in to post.

About this Plugin

About this Topic