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1. ianmcabee
   Member
   Posted 1 year ago #

   I am having an issue with the file upload tool in Contact Form 7. When I submit the contact form with a file upload attachment the screen goes blank and the email does not go through. What could be the issue?

   <p>Full Name (required):
   [text* name 25/] </p>

   <p>Email Address:
   [email email 25/] </p>

   <p>Phone Number:
   [email phone 25/] </p>

   <p>Testimonial:
   [textarea testimonial 60x6] </p>

   [file file-106]</p>

   And under "Mail" my file attachments read "file-106"

   http://wordpress.org/extend/plugins/contact-form-7/

2. flamenco
   Member
   Posted 1 year ago #

   Hi,
   If I'm following you, it looks like you set up your form and mail fields OK. First I will quote the master himself:

   Contact Form 7 applies default restrictions for file type and file size when you do not set the filetypes: and limit: (file size) options explicitly. Default acceptable file types (extensions) are: jpg, jpeg, png, gif, pdf, doc, docx, ppt, pptx, odt, avi, ogg, m4a, mov, mp3, mp4, mpg, wav, and wmv. Default acceptable file size is 1 MB (1048576 bytes).

   Did you break any of those rules? Beyond that, I would check with your host and see if they have any policies for file attachments coming from your host account.

   Good luck, D

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